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I have an error code 3802, what is wrong

I have an error code 3802, what is wrong
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Answered in 3 minutes by:
5/12/2011
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
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Hi!
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.

Error code 3802 means "Printhead Failure".

  1. Disconnect the power adapter from the printer.
  2. Wait 30 seconds to allow the printer to reset.
  3. Connect the power adapter to the printer. Turn the printer on if necessary.
If the error continues:
  1. Open the printer access door.
  2. Remove and install the printhead two times.
  3. Close the printer access door.
  4. Wait until the printer is ready to use.
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Customer reply replied 7 years ago
Where is the printhead, and how do I remove and reinstall it. Also, I found what looks like a type of spring with some type of hook on both ends, that came out of the printer where the paper feeds through. Now I have another error.
Ok, please open the link below for how to clean print head...........

http://support.en.kodak.com/app/answers/detail/a_id/1153/selected/true
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
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