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My Canon Powershot A40 camera is acting strange. With the…

Customer Question
My Canon Powershot A40 camera...
My Canon Powershot A40 camera is acting strange. With the 2 GB compact flash memory card about one fourth full and in the midst of a photo shoot, the next picture that I attempted to shoot seemed to be with a "dead" camera. The rechargeable AA batteries were still virtually fully charged. I received a CF Card Full message, and a few seconds later the message changed to CF Card Error. Hoping that the captured images were not lost, I checked the CF card and found the card and images all OK.

After changing the CF card and installing a different set of four fully recharged batteries, the same thing happens. I cannot take a picture, the the CF Card Full message appears even though there are no images on that second CF Card. The CF Card Full changes to a CF Card Error after a few seconds as happened with the original occurance.

Thanks for analyzing this problem for me.      XXXXXX XXXXX
                                                        

I would like to understand what is wrong, even though I have already replaced the camera with a new Power Shot A1200 which I am anxious to start using.
Submitted: 7 years ago.Category: Camera and Video
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Answered in 4 hours by:
3/15/2011
Camera and Video Technician: Julian, Camera and Video Technician replied 7 years ago
Julian
Julian, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 659
Experience: 12 years working as camera technician & photo editor.
Verified

pdhar2011 :

Hello Sir , can you please let me know have you been try to reseting the camera? if no then reset the camera and then insert a formatted memory card & turn on. Use it and let me know the result.

JACUSTOMER-hunorqc7- :

New batteries, new CF card, still the same error message. "CF card full", then it changes to "CF card error." As I wrote in my question, I have already purchased a Canon Power Shot A1200 to replace this non-functioning Canon Power Shot A40. It may not be necessary to followup on my question since I would guess that the cost of professional repair would be almost as much as what I paid for the A1200 which, incidentally, has only been available for a few weeks. Charles Wetter

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Camera and Video Technician: Russell A., Camera and Video Technician replied 7 years ago
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,275
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Verified
Hi,

The 2gb card will work in the A40 only up to the 512mb capability of the camera because the maximum capacity that can be used with the Powershot A40 is based on technology from before 1gb cards were made. See the chart from the user manual below showing capacities only up to 128mb. At 1gb the file structure was changed slightly and modifications to the camera's firmware would have been needed but Canon never created any upgrade.
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If you still would like to use the camera you need to use the smaller capacity cards. You will also need to reset the camera by removing the main batteries, the memory card, and the Date Battery, using the instructions below. With these items removed press the power button. Allow the camera to sit idle for 15 minutes. Press the power button, reinstall both batteries and turn the camera on. If it comes up fine reinstall the memory card.
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Customer reply replied 7 years ago
I have decided to not pursue this problem any further. Answers did not solve the problem. Thank you anyway.     I wish to "Leave" and avoid the charge.XXXXX XXXXXX
Camera and Video Technician: Russell A., Camera and Video Technician replied 7 years ago
I'm sorry that I was unable to solve your problem. Your refund request has been sent to Customer Service.

Thanks for trying JustAnswer.com.


No need to reply. Thanks
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