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My Powershot SD1200 IS wont work. Error message says Lens…

My Powershot SD1200 IS won't...
My Powershot SD1200 IS won't work. Error message says "Lens error. Restart camera."

What should I do?
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Answered in 17 minutes by:
2/17/2011
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,333
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Verified
Hi,

Does the lens attempt to move at all?

Are there any unusual sounds (grinding or clicking)?
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Customer reply replied 7 years ago
When I engage the "on" switch to turn on the camera, the view screen flashes the Canon image for a couple seconds. The screen goes black, and a small greenish/yellow light flashes a few times at the small "dot-like" place to the right of the small view-finder. Then, there are three, high-pitched beeps. Then all sounds and images stop.
Does the lens attempt to move at all?
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Customer reply replied 7 years ago
Lens doesn't attempt to move at all. Just a couple flashes of a tiny light and three beep sounds.
Ok,

First, try turning the camera on with the memory card removed. If the camera starts up correctly the problem is probably the card. If no change, press and hold the Menu button for 5 seconds and please let me know the result.



If, and only if my answer to your question is helpful, please click the green Accept button and leave Positive Feedback. Thank you
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Customer reply replied 7 years ago
I removed the card and attempted to start up the camera. It behaved ini the exact bad fashion I described previously. When I press and hold Menu, nothing happens at all.

The lack of movement indicates that the lens error is shutting down the start up process. It may be misaligned or an internal component has failed. Here are a couple of links to some other things to try. With newer cameras I am usually hesitant to suggest these options since they include some more extreme procedures that may cause further damage if not done correctly, but since yours is probably no longer under warranty, they may save you an expensive repair bill. An older Canon camera is used to demonstrate these procedures but, the lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time. Click on or copy and paste the links into your browser.

FIX 1


FIX 2

If the "do it yourself" approach doesn't work out for you and you need conventional repair you can get an online estimate at the two links and please see the note below

www.precisioncamera.com

http://www.unitedcamera.com/canon-powershot-sd1200-is/#ShowSelections

Note: While it is possible to have your camera repaired, it is a toss up as to if it is cost effective for you. Considering the age and present value of this camera, paying the cost of having it repaired , approximately $75 - $80 really depends on how attached to the camera you are. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. A good used or refurbished Canon Powershot SD1200IS can be purchased for as low as $50 - $85 and a new one for as low as $100


If, and only if my answer to your question is helpful, please click the green Accept button and leave Positive Feedback. Thank you
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,333
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Verified
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