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I have a Canon sx530hs. The telephoto lens is stuck and when
I have a Canon sx530hs. The telephoto lens is stuck and when I try to turn it on I get a message that reads: Lens Error, Will automatically shut down. Restart camera. How do I restart camera. … read more
Richard
Richard
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I just put new batteries in my Canon Powershot SX130 IS and
I just put new batteries in my Canon Powershot SX130 IS and I keep getting a message saying Lens Erro?r, shut down and restart. I have done this several times and the lens will not open. What should I… read more
Eng. Andres
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My wife pushed the button on the back of my Canon PowerShot
My wife pushed the button on the back of my Canon PowerShot SX110IS. Instead of showing the pics and video it extened the lens and then gave her an code "Lens error, restart amera" I have restarted th… read more
Richard
Richard
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I have a Canon PowerShot SD890 IS digital camera. While using
I have a Canon PowerShot SD890 IS digital camera. While using it on vacation the lens became stuck in an open position. Not wanting to force it, I have tried recharging the battery, installing and rem… read more
Russell A.
Russell A.
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Hi I have Canon G10 powershot camera Lens will not retract
Hi I have Canon G10 powershot camera Lens will not retract back into body. Whirling sound Lens error, restart camera on screen Regards Frank Garvey… read more
Himadri
Himadri
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I have a Canon powershot 1200 is and I keep getting an error
I have a Canon powershot 1200 is and I keep getting an error message that says "lens error restart camera" I have turned the camera on and off several times but still keep getting the same error messa… read more
satrujit
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I have a Canon Powershot A1000IS. The lens is stuck open and
I have a Canon Powershot A1000IS. The lens is stuck open and the screen tells me: "Lens error, restart camera" but since the lens assembly is jammed open, I cannot follow the instruction. Even taking … read more
Russell A.
Russell A.
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Vocational, Technical or Trade Scho
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I have a Canon PowerShot SD600 Digital Elph. I was taking a
I have a Canon PowerShot SD600 Digital Elph. I was taking a photo when the battery died and now the lens is stuck in an out position. I recharged the battery and then restarted the camera and get the … read more
Roger
Roger
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I have a canon PowerShot A1100is and I keep getting the message
I have a canon PowerShot A1100is and I keep getting the message "lens error, restart camera" I went through the instruction manual and turned the camera off and on, to still get the same message. The … read more
satrujit
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I have a canon powershot SD780 IS and the lens is stuck open.
I have a canon powershot SD780 IS and the lens is stuck open. I tried restarting the camera as directed but it is still stuck. Is there anything else I can try? Thank you. Heidi… read more
Himadri
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Hello, I have the Cannon Powershot SD780 IS. The lens is currently
Hello, I have the Cannon Powershot SD780 IS. The lens is currently stuck out and will not suck in. When I turn it on, it says Lens Error, restart camera Ive restarted it many times. How can I get it t… read more
Himadri
Himadri
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Hi, I have a Canon Powershot SX120, I bought it in Sept. of
Hi, I have a Canon Powershot SX120, I bought it in Sept. of last year. I hadn't used it for a few weeks because the battery was dead. I replaced the batteries (which are AA) and then turned on the cam… read more
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I have a Canon PowerShot S3IS. The lens is stuck in the open
I have a Canon PowerShot S3IS. The lens is stuck in the open position and says lens error restart. We did not drop it or anything like that. Do you have any suggestions?… read more
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johnson.j
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I have a Canon PowerShot A570IS and when I power it up the
I have a Canon PowerShot A570IS and when I power it up the the lens will not extend and i get an error message in the lower left hand screen "lens error, restart camera"… read more
Brian- A/v guy
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I have Canon Powershot G9. 2 yrs old. Had minor fall from chair
I have Canon Powershot G9. 2 yrs old. Had minor fall from chair while still in case but lens no longer retracts. Screen message states "Lens error restart camera" but it will not restart even if batte… read more
johnson.j
johnson.j
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I have a Canon G9 camera. Just got an error message Lens
I have a Canon G9 camera. Just got an error message " Lens error, restart camera" Have tied this several times, only a high pitch sound then a repeat of the same message. Camera lens does not appear t… read more
sunnyDmaster
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My canon powershot s5is lens keeps seizing up and giving me
My canon powershot s5is lens keeps seizing up and giving me a lens error code upon using at times. also it has a clunking operational feel when retracting into the lens housing (wuwt)...… read more
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integrated security,cctv alarm
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I have got a PowerShot sx10IS have not had any problems previously.
I have got a PowerShot sx10IS have not had any problems previously. However tried to turn it on today and got "lens error, restart camera". Lens is not retracting. Help!… read more
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Meet the Experts:

Russell A.

Russell A.

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30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

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Marcia

Marcia

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jdsvideo

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twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

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25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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