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my camera does not work the lens is stak

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my camera does not work the lens is stak
Submitted: 8 years ago.Category: Camera and Video
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Answered in 26 minutes by:
6/23/2010
Camera and Video Technician: jdsvideo, Camera and Video Technician replied 8 years ago
jdsvideo
jdsvideo, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,066
Experience: twenty five years experience repairing video,specializing in camcorder and digital camera
Verified

Hi,most likely lens will be in need of replacement,however a few things that you can try.

If lens is extended and appears crooked,gently try to pull lower part back into alignment(gently,as excessive force may cause further damage).Also gently thumping camera into the palm of your hand may serve to loosen any any foreign matter which may be restricting proper lens movement,spraying compressed air into front of lens housing

(spaces around lens) may also accomplish this and restore normal operation.

If lens replacement is necessary,I will suggest that it may not be a cost effective repair on this model,approx. $100.00 to repair.The most economical repair will be to contact mfg auth service center,I suggest to contact www.unitedcamera.com

fast turnaround,flat labor and part availability.Contact at(NNN) NNN-NNNNloacated in Ilinois,USA.

If you have any other questions please ask....best to you,Joe

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Customer reply replied 8 years ago
the lens is not extended isinside and it does not extend
Camera and Video Technician: jdsvideo, Camera and Video Technician replied 8 years ago

Hi,OK then trying the other two techniques that I had mentioned(thumping and compressed air) may free lens up by dislodging any foreign matter from lens gear assy'.

If this does not resolve,I will suggest problem is internal within lens and replacement will be necessary.

If you have any other questions please ask....best,Joe

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Customer reply replied 8 years ago
why my camera does not turn on
Camera and Video Technician: jdsvideo, Camera and Video Technician replied 8 years ago

Hi,when powered on,this model it is necessary for proper lens operation in order to completely power on.

Thank you,Joe

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