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hi there, I have a d40x and spilled some water on it. If…

Customer Question
hi there, I have a d40x...
hi there,

I have a d40x and spilled some water on it.

If i take pictures without flash they are totally magenta
If i take pictures with flash, then the left side looks ok, just maybe 4/5 on the right are saturated magenta again...

any idea?
Submitted: 8 years ago.Category: Camera and Video
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Answered in 6 minutes by:
6/22/2010
Camera and Video Technician: Marcia, Professional Wedding Photographer replied 8 years ago
Marcia
Marcia, Professional Wedding Photographer
Category: Camera and Video
Satisfied Customers: 848
Experience: 20 years experience photographing weddings and family photography full time. Canon Camera preference
Verified

Hello and thank you for choosing JustAnswer.com. My name is XXXXX XXXXX I will be assisting you today.

It sounds like there is still moisture in the camera and/or you have had some internal damage due to the water spilling.

Please take the battery and memory card out of the camera. To help draw the moisture out of the camera, place it in a container of uncooked rice and seal it. The rice acts as a desiccant, drawing the moisture out of the camera. At this point you can do a couple of things. You can take to a repair shop which is what I recommend, or if you want to take the chance, you can leave it in the rice overnight or longer, then try testing it and see if the issue has cleared. if you are going to go this route you may want to take a few minutes to clean the connections for the battery and your memory card so that you no all the connections are clean and not creating an additional issue when you do test your camera.

To clean the battery contacts simply rub with a pencil eraser to remove any possible corrosion. Shake out the camera gently to ensure that no rubbings remain. Wipe the contacts of your memory card with a soft dry cloth and clean the contacts in the card slot using a card slot cleaner.


Please let me know if I can be of further service to you.

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Customer reply replied 8 years ago
Relist: Incomplete answer.
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