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When in the shooting mode, my PowerShot A70 flashes black and…

Customer Question
When in the shooting mode...
When in the shooting mode, my PowerShot A70 flashes black and white or color streaks
instead of projecting an image. It is malfunctioning. Can I do anything to correct this or does it suggest the need for repair by Canon?
[email protected]
Submitted: 8 years ago.Category: Camera and Video
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Answered in 4 minutes by:
6/22/2010
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
Hi!
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.

Please take a picture and its transfered to your PC and see the picture there are any white or color streaks.Please let me know
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Customer reply replied 8 years ago
Canon PowerShot A70 3.2 mega pixels when I turn on the camera in the shooting mode, the screen is black (no image). If I press the button, the flash will fire as needed, or not, and there is no image appearing on the screen

Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago

Unfortunately what you have described indicates that there is a problem with the ccd (the light sensitive chip that produces the image)or the connection to it.Canon repair CCD is free of cost

Please contact below the address.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance .

Contact Information for Inquiries

Canon U.S.A., Inc.

Customer Support Center

Phone:

1-800-OK-CANON (toll free)
1-800-652-2666

TTD:

1-866-251-3752 (toll free)

Email:

[email protected]

Support options and hours of operation: http://www.canontechsupport.com/

Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
Himadri and 87 other Camera and Video Specialists are ready to help you
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Customer reply replied 8 years ago
I have used the telephone number you supplied to contact Canon Service and am shipping my camera to their repair center. Thank you for your help. No further reply is necessary.
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Thats great
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