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LENS AND COVER WONT REATRACT OR EXTEND FULLY. DX3900 ZOO…

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LENS AND COVER WON'T REATRACT...
LENS AND COVER WON'T REATRACT OR EXTEND FULLY. DX3900 ZOOM
Submitted: 8 years ago.Category: Camera and Video
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Answered in 5 minutes by:
6/21/2010
Camera and Video Technician: Russell A., Camera and Video Technician replied 8 years ago
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,321
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Verified

Hi,

 

Lens errors are a common problem. Dirt can get into the gears or the lens can become misaligned from being carried in pockets, purses or at the beach. With newer cameras I am usually hesitant to suggest these options since they include some more extreme procedures that may cause further damage if not done correctly, but they may save you an expensive repair bill. The three links below give step by step DIY instructions on troubleshooting and attempting to fix this problem. The lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time. Click on or copy and paste the links into your browser. Pay special attention to the opening statement at the first link if there is any chance of warranty repair.

 

http://www.e18error.com/repair.html

 

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

 

http://www.fixya.com/support/t102982-e_18_problem

 

If the "do it yourself" approach doesn't work out for you and you need conventional repair suggestions please let me know.

 

Note: Considering the age and present value of this camera, paying the cost of having it repaired , approximately $120 - $150 (If the parts can be found) really depends on how attached to the camera you are. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. A used or refurbished DX3900 can be purchased for about $20-$50. There are quite a few newer cameras under $100 that far exceed the performance of this Kodak unit.

 

 

If, and only if my answer to your question is helpful, please click the green Accept button and leave Positive Feedback. Thank you

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Customer reply replied 8 years ago
Sorry, nothing worked !
Camera and Video Technician: Russell A., Camera and Video Technician replied 8 years ago
Unfortunately, as I stated above the "DIY" methods are only about 60% effective and to be completely honest, the low value of the unit makes any conventional repair cost unreasonable.


If you wish to still compensate me for my answer, you have the option to request a reduction and then accept. Thank you
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