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DCR-HC28

Customer Question
CAN'T INSERT CASSETTE,MALFUNCTION ....
DCR-HC28 CAN'T INSERT CASSETTE,MALFUNCTION .
Submitted: 8 years ago.Category: Camera and Video
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Answered in 10 hours by:
6/21/2010
Camera and Video Technician: Jack, Imaging, from film to digital. replied 8 years ago
Jack
Jack, Imaging, from film to digital.
Category: Camera and Video
Satisfied Customers: 705
Experience: Twenty years Editorial and Advertising photography, published internationally.
Verified
Hi,

Thank you for contacting JustAnswer.

I will be glad to help you with your question.

Did any cassette work before?
Did this cassette work before?
Please read off the cassette all the information on it.

Note: This camcorder uses only MiniDV Cassette
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Customer reply replied 8 years ago
MY CAMCORDER AND CASSETTE WAS WORKING FINE . I WAS GETTING READY TO SHOW A MOVIE,I EJECTED THE CASSETTE ,I PUT THE CASSETTE IN THE LOADER BUT THE CASSETTE DOOR WOULD N'T CLOSE . THEIR IS NO AUTOMATIC CLOSING SOUND DOOR STAY OPEN .
Camera and Video Technician: Jack, Imaging, from film to digital. replied 8 years ago
Hi,

Thank you for your response.

OK. It's either the tape, the camcorder, or both.
The suggestion below worked for some people, and I hope it will work for you

Suggestion:
This you must do it at your own risk. Turn off the camcorder. Hold it in one hand and whack it with the other hand once or twice.

Try a different tape. Also, try turning a bit the tape that caused the problem to eliminate probable slack.

Try it now. Make sure the battery is fully charged.

If neither of the above does not work, you may need to have the camcorder serviced. Here is a link to contact Sony directly. Click me



Edited by Jack on 6/21/2010 at 9:56 PM EST
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Customer reply replied 8 years ago
PROBLEM IS STILL THERE,I SHOULD BE ABLE TO CLOSE THE CASSETTE COMPARTMENT WITH OR WITH OUT A CASSETTE TAPE .
Camera and Video Technician: Jack, Imaging, from film to digital. replied 8 years ago
Sorry, I am out of ideas. I will opt-out so other experts may be able to help you.

Thank you again for your question and hope that you solve the issue without having to send your camcorder for repair.
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Jack, Imaging, from film to digital.
Category: Camera and Video
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