Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

I have a Kodak Easyshare camera (KCTDD50420341). Ive had this…

Customer Question
I have a Kodak Easyshare...
I have a Kodak Easyshare camera (KCTDD50420341). I've had this for years and had no problems. The camera still works fine and I think I do to (age 76#. Recently when I plug in the camera to the computer it will not download the pictures! the computer is an Acer about two years old and it has the latet upgrades to Microsoft System 7 also, I think, the latest Kodak upgrades? What do I have to do?? #stand on my head and whistle Dixie backwards or whatever??)

Thanks for any help
Submitted: 8 years ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 11 minutes by:
6/16/2010
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
Hi!
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.


You can download the latest version of the software by following the instructions below...

Installation Instructions

  1. Verify that your computer meets the system requirements.

    NOTE: APPLE QUICKTIME Player is required for some software features. Visit APPLE to download the latest version of the QUICKTIME Player.

  2. Disconnect all accessory devices from your computer (digital camera, camera dock, printer dock, photo printer, card reader, etc.).
  3. Verify that you logged on to the computer using the administrator account.
  4. Close all programs.
  5. Download the software from thi LINK
  6. When the download is complete, select Start > Programs > Kodak > Kodak EasyShare > Kodak Easyshare software.

Source:Kodak
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
Himadri and 87 other Camera and Video Specialists are ready to help you
Ask your own question now
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
thank you
Ask Your Own Camera and Video Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Himadri Your Own Question
Himadri
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
2,832 Satisfied Customers
Experience: Bachelor's Degree

Himadri is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,259 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

547 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I am running Windows 7, recently installed, on a dell tower
I am running Windows 7, recently installed, on a dell tower computer and have a Kodak easyshare C653 camera. I've downloaded the software from my easy share disc version 6.2 disc a number of times and… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Have Kodak EasyShare DX 7590, dock and software that worked
Have Kodak EasyShare DX 7590, dock and software that worked with Windows XP. Now have HP pavilion HPE with Windows 7 Pro. How do I upgrade EasyShare without losing my stored photos that I can no longe… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I am using a Kodak Easyshare Z1285 and have been unable to
I am using a Kodak Easyshare Z1285 and have been unable to upload to Facebook recently. What is my problem?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
how do i get pictures from my kodak ls743 digital camera,i
how do i get pictures from my kodak ls743 digital camera,i have changed to a new computer with windows 7,and it wont accept my kodak easyshare disc and download my pictures.… read more
pdhar2011
pdhar2011
2 satisfied customers
I have the Kodak DX4330 digital camera which came with EasyShare
I have the Kodak DX4330 digital camera which came with EasyShare 2.0. I downloaded upgrades to that for a few years (am not sure which version I have installed currently or how to find out which versi… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
I have a kodak c613 digital camera. I have recently upgraded
I have a kodak c613 digital camera. I have recently upgraded to windows 7, and now the software that came with the camera will not load. what can I do to retreive my pix from the camera?… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
I purchased a Kodak Touch M5370 camera and the software will
I purchased a Kodak Touch M5370 camera and the software will not load on my computer. It an E Machines model T2958 purchased in 2004. The software did load on my newer laptop an Acer which is only 2 y… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
I want to transfer the latest photos Ive taken to "my collection".
I want to transfer the latest photos I've taken to "my collection". When I hit the "bar" on the "cradle" that holds the camera, and press the "bar" with the red dot on it, it seems as if it is doing a… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I have a DX7440 kodak camera and have been using EasyShare
I have a DX7440 kodak camera and have been using EasyShare software. I tried to do an update the other day and the system got hung up and I have lost access to the EasyShare software. I did a "system … read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
Hi, I just purchased a Z990, and I can get the pictures to
Hi, I just purchased a Z990, and I can get the pictures to download to my computer, but not the videos. I am using Microsoft Digital Image 2006 Standard Library, not Kodak Easyshare program. But my pr… read more
satrujit
satrujit
153 satisfied customers
My operating system is Windows XP home. I have a Kodak EasyShare
My operating system is Windows XP home. I have a Kodak EasyShare DX3900 Zoom Camera with a camera dock. It is about 8 yrs. old. It came with software Version 1.4. I recently upgraded to Software Versi… read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
I recently had to purchase an HP Pavilion computer to replace
I recently had to purchase an HP Pavilion computer to replace the Dell that was destroyed by lightning. I cannot get Kodak Easyshare to load the software that came with my camera thus cannot get pictu… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,259 satisfied customers
I have a Canon Powser shot SD960 IS and am running Windows
I have a Canon Powser shot SD960 IS and am running Windows 7, 64 bit. I have installed the programs on to my C drive. However I am unable at this point to upload any pictures from the camera. What is … read more
Himadri
Himadri
Camera and Video Technician
Bachelor's Degree
2,832 satisfied customers
Have a Kodak M1033 digital camera. Have a Toshiba Satellite
Have a Kodak M1033 digital camera. Have a Toshiba Satellite laptop that had Vista and now upgraded to Windows 7. Had no problems downloading pictures to Easyshare on computer. Now with the conversion … read more
Himadri
Himadri
Camera and Video Technician
Bachelor's Degree
2,832 satisfied customers
I have a hp dv7-3080us laptop with windows 7 Home Premium (64-bit) I
I have a hp dv7-3080us laptop with windows 7 Home Premium (64-bit) I have a Kodak EasyShare C182. I don't believe that I have been able to email pictures since I installed the software. I checked for … read more
RAJDEEP
RAJDEEP
Vocational, Technical or Trade Scho
380 satisfied customers
Hi Folk,I just purchased an EasyShare Z950, and there is
Hi Folk, I just purchased an EasyShare Z950, and there is no driver for Windows 7 ???? AARRGGHH I LIVE IN ROCH, NY. 1/2 OF MY WIFE'S FAMILY IS RETIRED FROM KODAK. I'M TRYING TO SUPPORT A LOCAL BUSINES… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
When I download the pictures from my cameras memory card to
When I download the pictures from my camera's memory card to the computer, the pictures always end up out of order. What can I do to keep the pictures in order they were taken?… read more
Robert Lyons
Robert Lyons
Photojournalist, Graphic Design
Bachelor\u0027s Degree
20 satisfied customers
I have a Kodak CX653 Digital Camera and had installed my software
I have a Kodak CX653 Digital Camera and had installed my software in my old computer. I have a new Dell computer with Windows 7 and one of your technicians said my software is not compatable with Wind… read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,079 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x