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Good Morning, I have Kodak Easy Share 1285. I was delecting…

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Good Morning, I have...
Good Morning, I have Kodak Easy Share 1285. I was delecting pictures and seemed to do another proces when it seemed to jam. The lense does not reject, and the screen is dark, when I press the on/off button and occasionally get the screen to go on instantaneiously for a split section. It said something set time. I need help the camera was fine.Thanks Bob Pfiste
Submitted: 8 years ago.Category: Camera and Video
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Answered in 39 minutes by:
6/16/2010
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
Hi!
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.

Can you tell me if the had fallen ?
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Customer reply replied 8 years ago
Himadri - It had not fallen, in fact I taken pictures at a mnaufacturing site and it had worked fine, this site was not a dusty site (school) I had downloaded the pictures and then did my report, once the report is finished the pictures are stored in two places on the computer and are no longer needed. I was in the process of deleting them and thought they were finished but were not, I pressed a button and from that point it seemed to be locked up with the lense projecting, for I just pressed the on and off switch and the blue light went on (sometimes when I do that it will let me read a quick message on the screen for a split second, but not this last time. Bob
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago

Ensure batteries are fully charged and look carefully between the lens and the camera body for any sand, dirt or any damaged etc.Try turning the camera with the lens facing down and shake to dislodge anything stuck and try removing batteries and memory card, wait 5 minutes and refit the battery only.

Now turn on camera( with out card ) and see ,if working then fix the memory card & again turn on the camera. If working then fine .
Otherwise format the memory card and fix back in camera again & try. Make sure before format the memory card take a
back up all photos in your computer then format. If no luck then reset or restore the camera setting by pressing Menu key for 2 sec ..
in not done the press both Menu & self time key for 2 - 4 sec.

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Customer reply replied 8 years ago
I tried all of the above, the when I press the on off button, there is no retraction of the lense, each time I hold the on/off button it will quickly show me the screen and nothing happens
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
As soon as you are switching the camera on, is it turning off?
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Customer reply replied 8 years ago
Yes, it goes on for two seconds.
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago

Ensure that batteries are fully charged and then also if your problem remains then it seems to be the problem with the main circuit board it is not getting the power supply properly may be the battery contacts are defective please check them if they are ok then repair the camera because the repairing is not possible at home.

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Customer reply replied 8 years ago
I have put new batteries in (again) and got the message to come up and the on and off to stay on for two seconds each time I push it on but thats it.
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago

Your problem seems to be with the main circuit board it is not getting the power supply properly may be the battery contacts are defective please check them if they are ok then repair the camera because the repairing is not possible at home.

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Customer reply replied 8 years ago

Sir you have tried, nothing has worked, thank you for assistance. Bob P.

Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
If you are satisfied with my assistance then please click on accept otherwise there no need to accept.
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