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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6350
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have an Easy Share V1253. For 3 and a half years I have

Customer Question

I have an Easy Share V1253. For 3 and a half years I have had no problem transferring pictures from my camera to the Kodak Easy Share site on my Dell Dimension E521. Now I cannot make those transfers. When I attempt to make the transfers my camera viewer on the back immediately goes dark grey, but the camera is still on. Immediately help needed.

Dan Straka @[email protected] (NNN) NNN-NNNN
Submitted: 8 years ago.
Category: Camera and Video
Expert:  Russell A. replied 8 years ago.
Hi,

If time is critical, rather than deal with the camera connectivity, first, get an inexpensive SD/SDHC usb card reader and transfer your photo files. You can still send them directly into the easyshare program. Personally, I always use a reader, less wear and tear on the camera.

As far as the connectivity goes, try downloading the new Easyshare updated software since some changes in the windows updates have been causing connection problems and this seems to solve some of them. Click on or copy and paste the link into your browser


http://www.kodak.com/global/en/service/software/easyshare/en/dln_ekn026079.jhtml?pq-path=4509


Let me know if you need other options.


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