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all of a sudden my camera will not take a picture...it works…

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all of a sudden my...
all of a sudden my camera will not take a picture...it works in manual focus but not in auto focus and my other lense will work...
Submitted: 8 years ago.Category: Camera and Video
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Answered in 5 hours by:
6/13/2010
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
Hi!
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.


Assuming you have already checked that the lens is set to "AF" (auto focus) instead of "MF" (manual focus), check that the lens contacts are clean and that there is enough battery power in the camera.

If that fails to rectify the problem, the camera and lens needs to be looked at by an authorized Canon repairer as there are very few owner-repairable parts in digital cameras.
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Camera and Video Technician: Jack, Imaging, from film to digital. replied 8 years ago
Jack
Jack, Imaging, from film to digital.
Category: Camera and Video
Satisfied Customers: 705
Experience: Twenty years Editorial and Advertising photography, published internationally.
Verified

Hi, please let me intervene.


 


Please correct me if I misunderstood the issue. I understand that some of your lenses work OK, but only one does not. In that case your camera is working fine. It may be the lens. There is another possibility, if this lens never worked in this camera. Please respond.


 


What type of lens is the one not working? Please give brand name, type, focal length and setting (MF-AF) when you try to use it.


Did you try the lens at all f-stops?


 

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Customer reply replied 8 years ago
i do not need additional help at this time
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