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I have a powershot SX200IS. For no apparent reason my computer…

Customer Question
I have a powershot SX200IS...
I have a powershot SX200IS. For no apparent reason my computer will no longer "see" it. I have reinstalled the solution disk but no joy. The USB port on my computer (a Sony VAIO VGN-CR31Z) will recognise other devices and the camera is recognised by my other computer. Any ideas?

Many thanks

Dale
Submitted: 8 years ago.Category: Camera and Video
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Answered in 49 minutes by:
6/12/2010
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
Hi!
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.

The problem seems to be your camera driver of VISTA .Please click the link and get the driver it install in your compute and then connect your camera in your PC and let me know what happen


http://tinyurl.com/35z7ogf
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Customer reply replied 8 years ago
Unfortunately this has not solved the problem - the driver is noted to be up to date.
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Please connect the camera with the PC

Press Windows Key+R and type devmgmt.msc and press enter

Device Manager Will open up.

Look for any ! or ? mark beside any device name.

If you can see it then right click on the device name and select Uninstall.

Restart the PC check the issue and let me know.
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