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I recently bought a Samsung U20 pocket HD camcorder. I found…

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I recently bought a Samsung...
I recently bought a Samsung U20 pocket HD camcorder. I found it excellent except for one thing. When you play back the recorded video thre is a rapid clicking on the soundtrack. I have ben on several sites and this fault appears to be common to this model. I have returned it to the seller and received a full refund. But I cannot beleive Samsung are aware of this problem but continue to sell it! I have several Samsung products such as HDTV, etc. Have you any idea what is causing this problem, and if steps are available to fix it, I would still like to buy another if the fault can be fixed.

Regards Alan
Submitted: 8 years ago.Category: Camera and Video
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Answered in 3 hours by:
6/12/2010
Camera and Video Technician: Pete, Electronic Engineer replied 8 years ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,578
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hello Alan,

 

Samsung are aware that this fault occurs on some but not all of their HMX-U20 camcorders. Any camcorders found to have the problem can be returned to Samsung for repair or replacement.

If you are interested in buying another one, you can do so in the knowledge that if it turns out to be faulty, you can have it replaced with a working model.

 

Pete.

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