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I have a sony video camera DCR-HC36. I bought a Asus computer…

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I have a sony video...
I have a sony video camera DCR-HC36. I bought a Asus computer & it does not recognize the camera when I plug it in. PLEASE would you tell me what I need to download to have this computer work so I can transfer 40 tapes onto DVD. Model # XXXXX Thank you. Mary Ann
Submitted: 8 years ago.Category: Camera and Video
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Answered in 4 hours by:
6/9/2010
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Himadri
Himadri, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,832
Experience: Bachelor's Degree
Verified
Hi!
Welcome to Just Answer My name is XXXXX XXXXX I will be assisting you today to resolve or identify Your Problem.

The problem seems to be in your vista driver.Please change your OS vista to XP because sony video camera DCR-HC36 has no Vista driver
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Customer reply replied 8 years ago
I have xp loaded on my computer. What & where is OS so I can look for it to possibly change it?
Camera and Video Technician: Himadri, Camera and Video Technician replied 8 years ago
Before you change your OS you can try to install the XP driver.
Please follow the link below for SP driver... and let me know what happen

http://www.latestdriversupdate.com/driver/57965.html
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