Camera and Video
Connect one-on-one with a camera and video technician who will answer your question
Expert avatar
Neil, Camera and Video Technician
1,086 satisfied customers
NZCE Electronics and Computing
Pearl avatar
Pearl Wilson, Assistant
Camera and Video Technician is Online Now

Camera repair questions?

Verified camera and video technicians are online around the clock and ready to answer your question online or by phone. 

Meet the Experts:

Neil

Neil

Camera and Video Technician

1,086 satisfied customers

NZCE Electronics and Computing

Freddy M.

Freddy M.

Camera Video Tech

539 satisfied customers

Years of experience

MD Sadique

MD Sadique

Engineer

128 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Greg A.

Greg A.

Engineer

92 satisfied customers

Working with Electronics for 25+ years

Mike the Mac Medic

Mike the Mac Medic

Camera and Video Technician

82 satisfied customers

Amateur photographer since I had my own darkroom at age 12.

James W

James W

Senior Manager, Retail Electronics

81 satisfied customers

24 Years experience in Electronics as Manager of Retail Electronics. Digital Camera & Video Expert.

TVGUY

TVGUY

Sr. Principal Expert

80 satisfied customers

Computer Systems Engineer

< Previous | Next >

Your camera and video problems solved


Whether you're working on a photography or a video project, a camera problem isn’t a welcome thing. If you're having a camera error that's preventing you from taking the shots you want, or even a battery issue that's stopping you from turning the camera on in the first place, you need the camera working correctly.


When you're experiencing a persistent camera error, the insight you get from the Experts on JustAnswer can be the difference between an easy fix and an expensive camera repair. By walking you through some basic camera troubleshooting, they can help you identify solutions you can manage on your own.


What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Related Camera and Video questions
Panasoniic HC X1500, Audio monitoring is not functioning.
Panasoniic HC X1500, Audio monitoring is not functioning. The camera records the audio just fine but no way to monitor. I have done the reset from the menu. Also, there is no audio from the internal m… read more
Austin
Austin
Photographer/ Cinematographer
Bachelor of Science
18 satisfied customers
They don't work. Xv6000 MoultrieMobile I bought new last
Xv6000 MoultrieMobile I bought new last winter trying to activate them they won't … read more
Louie
Louie
Shop Owner
12,986 satisfied customers
I have a spy camera that only carries a 32GB but I put in a
I have a spy camera that only carries a 32GB but I put in a 64GB all of my videos show up then I can not fine some of them now can you tell me how to fine them … read more
Pete
Pete
13,908 satisfied customers
My cameras screen say no video how can i fix that? yes i
My cameras screen say no video how can i fix that? … read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
128 satisfied customers
Camera issues for Zoom meetings. I was disconnected from a
Camera issues for Zoom meetings. I was disconnected from a Technician Meryll My Case #(###) ###-#### She was getting ready to access my computer? … read more
Expert
Expert
I have a canon XH A1 camera. A video shows it connected to a
I have a canon XH A1 camera. A video shows it connected to a TV using a RCA 3w. from AV port . I've tried this with 3 different tvs but it doesn't work. How can I connect this camera to a TV I have as… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
14,154 satisfied customers
I have a Canon EOS 200D. Basically, when I try and film a
Second Opinion] Hello, I have a Canon EOS 200D. Basically, when I try and film a video it takes a picture. I flipped the switch from off to on and I can take pictures regularly there but when I flip t… read more
Bing
Bing
Freelance IT Consultant
183 satisfied customers
I have a PowerShot SX 740 HS camera that has worked well for
I have a PowerShot SX 740 HS camera that has worked well for several months. Recently I had difficulty starting the camera to take an image and came up with error 70. The suggested maneuver of restart… read more
Aaron Brown
Aaron Brown
Software Developer and Project Manager
Master in Science
457 satisfied customers
Hoping to catch someone familiar with: NVR. Someone that
Hoping to catch someone familiar with: https://www.jmac.com/Honeywell_Video_HEN32284_p/honeywell-video-hen32284.htm NVR. Someone that worked here did the install of the 32 cameras and the NVR but has … read more
Expert
Expert
My Olympus Note Corder DP-201 won't play, record and go to
Hello. My Olympus Note Corder DP-201 won't play, record and go to each day's recording. It's stuck. Please help me resolve this problem. Thank you. … read more
Nathan
Nathan
Bachelors of Science
41,772 satisfied customers
I lost my QR code and I need help setting up. Mercury WiFi
I lost my QR code and I need help setting up JA: Just to clarify, what device or product are you trying to access? Customer: Mercury WiFi camera JA: Who makes your camera? Customer: where do I find th… read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
517 satisfied customers
New pc camera not working. Lenovo ideapatd 3 17.3 inch
when you open the camera all you see is a red ball in both camera and video mode… read more
ImanJ
ImanJ
IT
Bachelor of Science - Computer Science
238 satisfied customers
I just purchased the hp omen gaming labtop for 4k video
Hi, I just purchased the hp omen gaming labtop for 4k video editing purposes and so far all I have had are problems importing my footage from my camera … read more
Expert
Expert
Lumix DC-LX100 II. How to turn off post focus. Just started
Just started using this camera. I'm an older person, not fluid with technology, so don't know the answer to your question. … read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
406 satisfied customers
I received an 800mg per second router upgrade from a 600mg
I received an 800mg per second router upgrade from a 600mg per second from Xfinity. When I changed to the upgrade my nest video camera is offline. How can I reconnect it? … read more
Denny Gadget
Denny Gadget
Computer Technician Extraordinaire
Bachelor of Science
84 satisfied customers
I have an old Kodak camera I recently dropped on the lense
Second opinion] Hello I have an old Kodak camera I recently dropped on the lense The lens was jams but then unlocked yet when I turn the camera on it quickly will shut down without showing a screen … read more
Expert
Expert
I can't get lens to move or focus Kogan 4000 Lumens Full HD
I can't get lens to move or focus Kogan 4000 Lumens Full HD Projector (F600) … read more
Expert
Expert
I had my system installed by Best Buy. They sent a
I had my system installed by Best Buy. They sent a installation company. They hooked the NVR up to a separate WiFi Mesh extender. It is not connected to my router box as I've read it should be. My cam… read more
Joseph
Joseph
Computer Science
1,203 satisfied customers

Got Camera and Video Questions? Ask a Camera Expert.


The Experts on JustAnswer regularly respond to camera and video questions such as:


  • How can I reset my camera so it records normally?
  • My screen shows a message that says my card may be corrupted or has an error, and the pictures I took after that were not accessible. How I can access them?
  • Can you please give me the model number of the charger and batteries for an Olympus TG-1?
  • I have a Panasonic DMC-TZ3 camera, and the monitor is almost black and images are barely visible. What can I do?
  • When shooting video there is a black bar across the screen of my CoolPiX 33. What can I do?

When you're getting ready to talk to the Expert about your camera error, you should be ready to answer questions such as:


  • What is the make and model of your camera?
  • What have you tried so far with your camera?
  • Are you experiencing the same problem in different shooting modes?
  • Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

With this information, the Expert will be ready to help you get your camera and video project running again!