Camera and Video
Connect one-on-one with a camera and video technician who will answer your question
Expert avatar
Russell A., Camera and Video Technician
5,170 satisfied customers
30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Pearl avatarPearl Wilson, Assistant
3 Camera and Video Technicians are Online Now

Camera repair questions?

Verified camera and video technicians are online around the clock and ready to answer your question online or by phone. 

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,170 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,077 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

546 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

Harry

Harry

1,701 satisfied customers

Syseng

Syseng

6 satisfied customers

Richard

Richard

IT Manager

3,415 satisfied customers

Pete

Pete

Engineer

1,130 satisfied customers

Russell H.

Russell H.

Computer Technology Consultant

789 satisfied customers

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Your camera and video problems solved


Whether you're working on a photography or a video project, a camera problem isn’t a welcome thing. If you're having a camera error that's preventing you from taking the shots you want, or even a battery issue that's stopping you from turning the camera on in the first place, you need the camera working correctly.


When you're experiencing a persistent camera error, the advice you get from the Experts on JustAnswer can be the difference between an easy fix and an expensive camera repair. By walking you through some basic camera troubleshooting, they can help you identify solutions you can manage on your own.


What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

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I just bought a Sony A-6500 camera for video. I have studied all the YouTube videos on how to set it up and it seems to be working very well. But I have just been doing some test videos and they stop … read more
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Russell H.
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5,170 satisfied customers

Got Camera and Video Questions? Ask a Camera Expert.


The Experts on JustAnswer regularly respond to camera and video questions such as:


  • How can I reset my camera so it records normally?
  • My screen shows a message that says my card may be corrupted or has an error, and the pictures I took after that were not accessible. How I can access them?
  • Can you please give me the model number of the charger and batteries for an Olympus TG-1?
  • I have a Panasonic DMC-TZ3 camera, and the monitor is almost black and images are barely visible. What can I do?
  • When shooting video there is a black bar across the screen of my CoolPiX 33. What can I do?

When you're getting ready to talk to the Expert about your camera error, you should be ready to answer questions such as:


  • What is the make and model of your camera?
  • What have you tried so far with your camera?
  • Are you experiencing the same problem in different shooting modes?
  • Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

With this information, the Expert will be ready to help you get your camera and video project running again!