Camera and Video
Connect one-on-one with a camera and video technician who will answer your question
Expert avatar
Roger, Camera and Video Technician
1,714 satisfied customers
12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.
Pearl avatarPearl Wilson, Assistant
3 Camera and Video Technicians are Online Now

Camera repair questions?

Verified camera and video technicians are online around the clock and ready to answer your question online or by phone. 

Meet the Experts:

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,085 satisfied customers

NZCE Electronics and Computing

Louie

Louie

Camera and Video Technician

565 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

539 satisfied customers

Years of experience

MD Sadique

MD Sadique

Engineer

97 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Mike the Mac Medic

Mike the Mac Medic

Camera and Video Technician

82 satisfied customers

Amateur photographer since I had my own darkroom at age 12.

TVGUY

TVGUY

Sr. Principal Expert

80 satisfied customers

Computer Systems Engineer

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Your camera and video problems solved


Whether you're working on a photography or a video project, a camera problem isn’t a welcome thing. If you're having a camera error that's preventing you from taking the shots you want, or even a battery issue that's stopping you from turning the camera on in the first place, you need the camera working correctly.


When you're experiencing a persistent camera error, the advice you get from the Experts on JustAnswer can be the difference between an easy fix and an expensive camera repair. By walking you through some basic camera troubleshooting, they can help you identify solutions you can manage on your own.


What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

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JustAnswer in the News:

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I will tell you that...the things you have to go through to be an Expert are quite rigorous.
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Got Camera and Video Questions? Ask a Camera Expert.


The Experts on JustAnswer regularly respond to camera and video questions such as:


  • How can I reset my camera so it records normally?
  • My screen shows a message that says my card may be corrupted or has an error, and the pictures I took after that were not accessible. How I can access them?
  • Can you please give me the model number of the charger and batteries for an Olympus TG-1?
  • I have a Panasonic DMC-TZ3 camera, and the monitor is almost black and images are barely visible. What can I do?
  • When shooting video there is a black bar across the screen of my CoolPiX 33. What can I do?

When you're getting ready to talk to the Expert about your camera error, you should be ready to answer questions such as:


  • What is the make and model of your camera?
  • What have you tried so far with your camera?
  • Are you experiencing the same problem in different shooting modes?
  • Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

With this information, the Expert will be ready to help you get your camera and video project running again!