Recent Questions by DrChristineM

1. You ask Mrs. Langan whether or not she has ever brought her dog, Rex, to the office before. She replies that she has, once, two years ago. Mrs. Langan’s response is called A. her message. C. a reference point. B. feedback. D. tact. 2. A new veterinary assistant has overbooked a veterinarian for a particular day. In addition, the veterinarian is late returning from a class she teaches across town. The waiting room is backed up and some of the clients are getting anxious, and some of the patients are obviously uncomfortable. What should the assistant do? A. Make an announcement to everyone that the veterinarian is late and you have no idea when she’ll arrive. B. Talk to the clients one at a time, beginning with those who will have the longest wait. Ask them if they would like to reschedule, cancel, or wait. C. Talk to the clients one at a time, beginning with those who will have the shortest wait. Ask them if they would like to reschedule, cancel, or wait. D. Have someone go out and try and track the veterinarian down. 3. What are the components of the communication process? A. Message, sender, channel, and receiver B. Message, interference, reference points, and communicators C. Feedback, speaker, voice, and listener D. Feedback, sender, channel, and message 4. Tanya became a veterinary assistant because she loves the work, but no matter how hard she tries or how many overtime hours she works, she never seems to be able to please her perfectionist boss. She has become so rundown that she often has to call in sick with a cold or the flu, and she’s depressed much of the time. What is Tanya probably suffering from? A. Burnout C. Temporary withdrawal B. Regression D. Malingering 5. What’s a monotone voice? A. A voice that doesn’t show a change in feeling or pitch B. A pleasant voice that shows enthusiasm and warmth C. A type of answering service that handles calls during off hours D. A low-pitched, rich voice often heard in speakers using a microphone 6. A client tells you, the veterinary assistant, that her cat, Gizmo, has had a lump on his neck for two days. What should you say to her? A. A lump is something to be concerned about. B. Try not to worry. The doctor will be able to discuss your concerns. C. Does Gizmo seem to be irritated by it? What about when you touch it? D. Has Gizmo had cancer in the past? 7. A veterinary assistant has asked a client, “What brings Simba to the vet today?” The client won’t speak and is glaring at the assistant. What should the veterinary assistant say to the client? A. Well, I guess someone woke up on the wrong side of the bed. B. Are you deaf? C. You seem to be angry with me. Have I done something to offend you? D. Perhaps, if we knew more about how Simba was feeling, we might be able to make him a little more comfortable sooner. 8. A young woman with an obviously sick dog has just walked up to the reception area. The veterinary assistant has never seen the dog before, and a new patient named Freebie is scheduled for an appointment at this time. What should the assistant say? A. Is this Freebie? I’m Liz. I’ll be out in a minute to ask you some questions about Freebie. B. The way that dog looks, it must be Freebie. C. Hello there and have a seat. D. The poor thing. Why don’t you go straight into the examination room so your dog will be more comfortable. What did you say your dog’s name was? 9. Mrs. Keefer thinks her Siamese cat could be expecting kittens. She asks you, the veterinary assistant, if her cat’s swollen abdomen means she’s pregnant. You should reply, A. “Yes, I bet it does.” B. “Probably. My cat looked like that before, and she gave birth.” C. “I’m not sure, Mrs. Keefer.We’ll just have to wait and see.” D. “I’m certain the veterinarian will be able to let you know for sure, Mrs. Keefer.” 10. Mike, a veterinary assistant, usually wears jeans with holes in the knees and old sneakers to work. Although Mike’s a perfectionist, his attire may indicate otherwise. What do his clothes say about him? A. That he’s the kind of person who likes to be comfortable B. That he’s sloppy and a bit unprofessional C. That professional attire doesn’t matter for veterinary assistants D. That veterinary assistants usually wear comfortable clothes 11. A co-worker continually makes derogatory comments about your smoking even though you don’t smoke at work. She’s even brought in literature about the dangers of smoking and posted it around your desk. You feel harassed. You should A. thank her for her concern and ask her to stop. B. tell the veterinarian. C. report her to the Equal Employment Opportunity Commission. D. tell her off. 12. Mr. Jackson has just told the veterinary assistant, Nick, that his dog is dying. Nick’s response is, “I’m really sorry. Losing a beloved pet can be really tough.” In his response, Nick is displaying which of the following personality traits? A. Tact C. Empathy B. Courtesy D. Patience

You've been asked to assist a veterinarian on a house call. A client has reported that his horse
appears to have a painful condition of the hoof. Upon inspection, an infection of the frog is present.
This condition is known as
A. horn. C. laminitis.
B. thrush. D. cracks.
2. Normal puppies and kittens are expected to
A. crawl and right themselves at birth.
B. first begin opening eyelids by 3 to 4 weeks of age.
C. regulate their body temperature by 4 days of age.
D. begin suckling at birth.
3. A client asks you how often she should bathe her dog during the winter months. The dog is healthy
and has no skin conditions that require additional treatment. What would you tell her?
A. Every other week C. Once a month
B. Once a week D. Once every three months
4. You've just observed a dog rubbing its anal area along the waiting room floor. You deduce that the
dog may be suffering from
A. constipation. C. colic.
B. anal sac impaction. D. colon infection.
5. What should a farrier do if a horse is born with bow legs?
A. Trim the hooves to a point shortly after the foal is born
B. Work with the foal's veterinarian to establish a special diet
C. Fit the foal with shoes as soon as possible
D. Wait 2 to 4 months to see if the condition rights itself
6. A farmer calls a veterinarian and says, "Yesterday morning my mare gave birth to a foal, but the foal
hasn't drunk any of the mare's milk." What is the veterinarian's most likely course of action?
A. Administering plasma intravenously
B. Waiting 24 hours to see if the foal suckles
C. Using a commercial cow nipple to force the foal to drink
D. Force-feeding goat's milk to supplement the lacking immunity
7. Which of the following types of physical therapy uses microwaves and ultrasound?
A. Petrissage C. Effleurage
B. Radiant heat therapy D. Conversive heat therapy
8. A dog is brought into the veterinary clinic where you work. The dog is suffering from an inability to
pass fecal material because of long-standing failure to evacuate feces. What condition is this dog
suffering from?
A. Constipation C. Anal sac impaction
B. Damaged nerve supply D. Difficulty walking
9. You're about to assist a veterinarian with blood collection from a donor cat. The optimal site for
collection would be the _______ vein.
A. external jugular C. sublingual
B. cephalic D. medial saphenous
10. When performing dental prophylaxis on an animal, the last manual step in the cleaning procedure is
A. supragingival curettage. C. irrigating the gingival sulcus.
B. subgingival curettage. D. polishing the teeth.
11. You're performing an external ear canal cleaning on a dog that has been brought into your veterinary
clinic. What is the first step you'll take to clean the ear canal?
A. Flush the ear canal with a rubber bulb syringe.
B. Dry the ear canal with clean cotton swabs.
C. Remove any hair present in the ear canal.
D. Apply a wax-softening agent to the ear canal.
12. What factor is generally used to determine the start of geriatric health care services for dogs?
A. Diet C. Breed
B. Weight D. Lifestyle
13. You're assisting a veterinarian with the placement of a chest tube to remove accumulated fluid
from the chest cavity of a cat. During the procedure, you notice a clear fluid that resembles water
accumulated in the animal's chest. This fluid is
A. water. C. suppurative effusion.
B. chylous effusion. D. transudate.
14. The veterinarian for whom you work has recommended whirlpool therapy for an animal in the veterinary
hospital. Which of the following conditions would be most helped by this type of therapy?
A. Vascular disease C. Fever
B. Amputation D. Recent surgery
15. Which of the following is true of feeding an orphan foal?
A. Commercial milk replacers are palatable and very healthy for young foals.
B. Milk preparations formulated for other animals are generally sufficient for foals.
C. Foals without a strong suck reflex should be fed by a nasogastric tube.
D. Orphan foals will nurse from commercial cow nipples.
16. For which of the following reasons would a veterinarian place a pharyngostomy tube in a animal?
A. The animal requires repeated tube feedings.
B. The animal suffers respiratory distress.
C. The animal suffers from fecal impaction.
D. The animal requires evacuation of fluids in the chest.
17. An animal in the veterinary practice where you work is being treated using massage therapy. For
which one of the following conditions would massage be most beneficial?
A. Sprain C. Fracture
B. Edema D. Hemorrhage
18. Which of the following is true of using cold therapy on an injured animal?
A. Cold packs should be applied for 45 minutes, with 5 to 20 minutes between applications.
B. Large wounds should be immersed completely in cold water to help clean the wound and
promote healing.
C. A cold pack should be applied directly to an animal's skin to be fully effective.
D. Cold therapy is most effective when applied within 48 hours of an injury.
19. To provide adequate dental prophylaxis at home, an owner should be prepared to remove plaque
from the animal's teeth
A. every two days. C. once a month.
B. once a week. D. every six months.
20. You're assisting with the cross-matching of blood from a donor dog for transfusion into another dog.
After the three tests for compatibility are performed, a high degree of agglutination is present. What
does this indicate about the transfusion?
A. The donor blood is highly compatible and the transfusion should be performed immediately.
B. The transfusion should be performed only in an emergency situation.
C. The transfusion should not be performed because the donor blood and recipient blood are
incompatible.
D. The blood should be centrifuged for another minute to break up any clumping, and then used
for the transfusion.

Hello, We have a XXXXX XXXXX 14 years old, with arthritis, cataracts, quite deaf.
He's been a lovely pet, obedient, toilet trained etc.
Lately, he's been sleeping for about 4 hours at a time during the day, morning & afternoon.
He's eating OK, but he has loose bowels and has very little warning to get outside. This has been going on for the past week.
As of the past 2 weeks he has been losing hair (it's winter time here in Australia) in clumps.
We live in a remote town with no vets for many hours of travel over unmade roads.
Do you have any suggestions or recommendations.
My husband wonders what we could feed him to bind up his stools.
I am wondering if we're being kind to him.
Hope you can help. x