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My mouse has her eye swollen and red around her eye, Her

Customer Question
my mouse has her eye...
my mouse has her eye swollen and red around her eye
JA: I'm sorry to hear that. What is the mouse's name and age?
Customer: Her name is ***** ***** I don't really know how old she is I got her from a store but she's small
JA: How old is Baby?
Customer: I don't really know
JA: Is there anything else the Veterinarian should be aware of about Baby?
Customer: Just that her skin around her eye is red and swollen
Submitted: 3 months ago.Category: Veterinary
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 54 minutes by:
8/5/2017
Veterinarian: DrRoyC, Veterinarian replied 3 months ago
DrRoyC
DrRoyC, Veterinarian
Category: Veterinary
Satisfied Customers: 92
Experience: Owner & Veterinarian at Steeplechase Animal Hospital
Verified
Customerresponding to your questions and concerns regarding Baby.
Can upload pictures?
Duration?
How long have you had Baby?
What type of bedding do you use?
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Customer reply replied 3 months ago
I use a cotton like bedding
Veterinarian: DrRoyC, Veterinarian replied 3 months ago
Cotton is excellent.
Has Baby been rubbing her face??
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Customer reply replied 3 months ago
she's had it for maybe about four days
Veterinarian: DrRoyC, Veterinarian replied 3 months ago
Think of an itchy bug bite, the more you scratch, the more irritation there is. She has an active eyelid infection or conjunctivitis. Not pink eye, but similar to in children.
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Customer reply replied 3 months ago
Will it go away on its own? Is there anything I can do?
Veterinarian: DrRoyC, Veterinarian replied 3 months ago
With mice it's hard to stop the rubbing, with a dog or cat we would put on an E-Collar. Use artificial tears in both eyes every 2-3 hours to flush & help with irritation. Over the counter eye meds are not safe due to very small size
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Customer reply replied 3 months ago
Is there any brand that works best?
Veterinarian: DrRoyC, Veterinarian replied 3 months ago
Good ?
Systane Balance
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Customer reply replied 3 months ago
Where could I find that
Veterinarian: DrRoyC, Veterinarian replied 3 months ago
If no improvement or gets worse by Monday/Tuesday please consider taking Baby to exotic veterinarian.Pharmacies will carry.
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Customer reply replied 3 months ago
Okay thank you
Veterinarian: DrRoyC, Veterinarian replied 3 months ago
Welcome
If my information has been useful, appreciate a 5 Star Rating, by clicking on the Stars @ top of toolbar.
Just Answer & I than you & Baby
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Customer reply replied 3 months ago
Is it safe for animal?
Veterinarian: DrRoyC, Veterinarian replied 3 months ago
the Systane Balance Artificial Tears are safe. Another option is Pediatric Ocean Nose Drops, can safely use in eyes
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Veterinarian: DrRoyC, Veterinarian replied 3 months ago
Hi,
I'm just following up on our conversation about your pet. How is everything going?
Customer
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Veterinarian: DrRoyC, Veterinarian replied 3 months ago
Customerfollowing up on Baby. How is the eye. If possible send a picture.
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DrRoyC
DrRoyC
DrRoyC, Veterinarian
Category: Veterinary
Satisfied Customers: 92
92 Satisfied Customers
Experience: Owner & Veterinarian at Steeplechase Animal Hospital

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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