UK Property Law

Get UK Property Law Questions Answered by Experts

Ask an Expert,
Get an Answer ASAP!

UK Property Law
This answer was rated:

Myself and my girlfriend are having trouble with our

Hi, myself and my girlfriend...
Hi, myself and my girlfriend are having trouble with our landlords who I would describe as 'Rogue Landlords'. My girlfriend has lived in the property for seven years and I moved in six years ago to be with my girlfriend. We rent through these people privately. A number of things have flagged up with our landlords who are married and have a number of properties. We didn`t really question some of the problems because in the beginning they both came across as nice people. It has only been since they tried to put a different clause in a new tenancy last August, that we started to worry. The clause that they put in was making the tenancy a full repair tenancy, meaning that we were responsible for everything, but didn`t stipulate what we were responsible for. This was clearly added by them and also included spelling mistakes. When we told them that we were not happy about this, they got very nasty and even threatened us by text message.
We have looked into the wonderful information on the internet and have discovered that they never secured my girlfriends deposit in one of the deposit schemes. We have pointed this out to them and they only did this last month. They have demanded cash throughout the tenancies without giving us a receipt for our payment of rent. The last three rental payments we have received a receipt as we have had to hand the money to a third party. We have asked them that we don`t want to pay cash because we want proof of rent paid. It has now got to the point where the communication has broken down completely between them. I put a cheque through their door for last month rent with a letter wishing them a merry Christmas, but was contacted by my bank because an unauthorised amendment was made to the cheque. I have received a copy of the cheque and can seen that my landlord has tried to change the name on the cheque without my authorisation. This means that they haven`t had last month's rent. I have texted informing them about this and asking how we can pay the rent so that we have proof of payment and also how we can pay next month`s which is due this Saturday?. I have had no reply to the message even though I know they have been at home. When we have sent text messages in the past, they have had no problem in replying.
I can`t understand why they`re not answering and don`t want to sort out their rent payment. We have the money to pay them and want to pay them the rent. We seem to think they`re doing it on purpose and sabotaged the cheque, so that they could make us look bad and have grounds to evict us. I just can`t understand why they don`t want us to transfer the money to their bank account?. We love living in the property, but the stress of all of this has really got to both of us. We don`t sleep very well at night, my girlfriend is afraid to walk her dogs (She`s a dog walker) around the village because our landlords live in the same village. This is affecting us on all levels. We want to find another property, but it is proving difficult in this area with our four little dogs. My girlfriend doesn`t drive, so we have to be central. We are so worried that they will evict us and that we will become homeless and lose or beloved dogs. We don`t have a lot of money and just would like someone to give us some good advice. I will appreciate any help.
Show More
Show Less
Ask Your Own UK Property Law Question
Customer reply replied 1 month ago
I have just realised that this is a US website. I live in the UK and understand that some laws might be different to the US.
Answered in 42 minutes by:
1/9/2018
Jamie-Law
Jamie-Law, Solicitor
Category: UK Property Law
Satisfied Customers: 6,159
Experience: Solicitor
Verified

Hello my name is ***** ***** I will help you with this.

The site is US, but I am a lawyer based in the UK.

What is it you want to achieve please?

Ask Your Own UK Property Law Question
Customer reply replied 1 month ago
Hi Jamie, Thank you for your reply. I would like to know based on what our landlord have done, how protected are we? Is there anything else we can do to protect ourselves more? Do we need to report this to any authority, and if we do, who do we contact? Can the authorities step in to prosecute or is that something that we have to do if it came to that? We would really like find somewhere suitable to rent and would like our passage out to be amicable, but our landlords are making this so difficult. We want to continue to pay the rent. Can they try and evict us even if we are trying to pay the rent? Is it OK to not responding to our message? We just want to continue to live our life without being in fear of these people. Kind Regards, Jan

Have you taken any action re the deposit not being protected until late?
Have you reported anything to the Council?

Ask Your Own UK Property Law Question
Customer reply replied 1 month ago
No, haven't taken any action with the deposit not being protected. We are both good people and like to work things out with people. Is that something that we should do? We haven't reported anything to anyone as we didn't know who to contact. We are just worried about being evict because we feel they are trying to make it look like we are not paying rent. I just can't understand why they won't accept a bank transfer for the rent? I have the money in my account to pay them and even offered to pay next month's rent early. We have said going forward we want a proper record of rent being paid. Is that wrong to ask that? I'm a freelance tai chi/ fitness instructor, so very difficult for me to talk over the phone. So, I would be grateful to get the advice through here.

Ok - you can contact the Council re the problems with the property. They can come out, look at it and see whether it is an acceptable standard.

If not, then the Council can serve an improvement notice on the Landlord. If the Landlord does not comply with it, then the Council can take them to Court.

As for your deposit not being protected the law says you are entitled to claim for x3 that amount.

You need to write and set out your losses and request compensation x3 within 14 days or say you will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.

If they do not compensation you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.

The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.

If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value, you would need representation for trial.

Can I clarify anything for you about this today, please?

If not, I would appreciate a 5-star rating for my answer. If you need anything further I am available for a follow up at no extra cost.

Ask Your Own UK Property Law Question
Customer reply replied 1 month ago
That's great advice about the deposit. The property is in good condition and we have no problems with the property itself, just the way the landlords are operating. The main problem we have is with everything that has happened we don't want to pay cash in an envelope without a receipt or proof of rent paid. Are we within our rights to ask for this? . It is not stipulated in the tenancy how the rent has to be paid. Also, if we are trying contacting them to pay the rent, with them ignoring us, does this give them the right to evict us from their property? Are we protected?

No, it does not give them right.

If you have evidence about contacting to pay rent, that is enough to protect you.

Does that assist?

Ask Your Own UK Property Law Question
Customer reply replied 1 month ago
Thank you Jamie

All the best. If I could ask you to rate my answer before you go today, by clicking on the 5 stars or happy face at the top of the screen, otherwise the site does not pay me for the time spent with you today. It is also an important part of the online process. If you need anything further I am available for a follow up at no extra cost. Thank you in advance and good luck!

Jamie-Law
Jamie-Law, Solicitor
Category: UK Property Law
Satisfied Customers: 6,159
Experience: Solicitor
Verified
Jamie-Law and 87 other UK Property Law Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask Jamie-Law Your Own Question
Jamie-Law
Jamie-Law
Jamie-Law, Solicitor
Category: UK Property Law
Satisfied Customers: 6,159
6,159 Satisfied Customers
Experience: Solicitor

Jamie-Law is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks!

RickLeeds, UK

I did not know a French Law service existed and I was very impressed with the speed of reply --- very professional. Many thanks!

Ms. BakerAlfafar, Spain

Thank you so much for your help. Your answers were really useful and came back so quickly. Great!

MaggieUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Aston Lawyer

Aston Lawyer

Property Solicitor

1,736 satisfied customers

LLB(HONS) 23 years of experience in dealing with Conveyancing and Property Law

Thomas

Thomas

Lawyer

1,336 satisfied customers

BA (Hons), PgDip, Practising Solicitor

Clare

Clare

Solicitor

1,324 satisfied customers

25 years exeperience

INC

INC

Solicitor-Advocate

812 satisfied customers

LL.B, Pg.Dip, LL.M, M.B.A (Pending), Solicitor-Advocate. UK Practising Certificate issued by SRA., DIFC Courts Registered (Dubai)

Alex J.

Alex J.

Law

447 satisfied customers

LPC, 2 Years Conveyancing

Buachaill

Buachaill

Barrister

282 satisfied customers

Barrister 17 years experience

Matt J

Matt J

Solicitor

216 satisfied customers

LLB(HONS)

< Previous | Next >

Related UK Property Law Questions
I have benn having issues with my landlord, he has illegally
Hi, I have benn having issues with my landlord, he has illegally evicted me, entered my property and changed the locks whilst I have not been there for being late with my rent. Now we're back and four… read more
Jamie-Law
Jamie-Law
Solicitor
6,159 satisfied customers
I too have had a tenant abscond before the end of a tenancy
Hi Joshua, I too have had a tenant abscond before the end of a tenancy with arrears in excess of the deposit. The agent who registered the deposit explained that I would need to get a court order for … read more
Jamie-Law
Jamie-Law
Solicitor
6,159 satisfied customers
My neighbour is saying it's my responsibility to fix his
My neighbour is saying it's my responsibility to fix his fence as I put fairy lights on to it (8?years ago, when I bought the fences for him on moving into my home) … read more
Jo C.
Jo C.
Barrister
Master\u0027s Degree
37,706 satisfied customers
My wife and I rent a room in a house.It is an HMO house.The
My wife and I rent a room in a house.It is an HMO house.The landlord has no HMO licence.I would like to know if we would be within our rights to withhold our rent as he has never had an HMO licence.He… read more
Jamie-Law
Jamie-Law
Solicitor
6,159 satisfied customers
I have a four bedroom licensed HMO in England that is let
I have a four bedroom licensed HMO in England that is let out to four individuals with separate tenancy agreements on a house share basis. The property has not been changed into flats or modified in a… read more
Jamie-Law
Jamie-Law
Solicitor
6,159 satisfied customers
I have question in relation to property.joint ownership
i have question in relation to property.joint ownership property which is rented and the tenant doesn't allow access to one of the owner to value the property.can anyone help?… read more
F E Smith
F E Smith
Bachelor\u0027s Degree
2,318 satisfied customers
I'm looking to quit my share of a joint property, will the
I'm looking to quit my share of a joint property, will the income received from that is taxable? … read more
Clare
Clare
Solicitor
Bachelor's Degree
1,324 satisfied customers
A 83 yr old signed as a guarantor for her sons tesedential
A 83 yr old signed as a guarantor for her sons tesedential tenancies. She was not ever spoken to be the letting agents, her signature was never witnessed or any financial information obtained off her.… read more
Jamie-Law
Jamie-Law
Solicitor
6,159 satisfied customers
I own a house. I bought it in 2005 but moved out leaving my
I own a house. I bought it in 2005 but moved out leaving my dad there. he had been living there since 1985 was elderly and there was nowhere for him to go. can I therefore be exempt from CGT because I… read more
JimLawyer
JimLawyer
GD Law
87 satisfied customers
In a buy to let i understand gas safety certificate is
Hi in a buy to let i understand gas safety certificate is mandotary but is epc and legionera certificate and elictric safety crtficate mandotary as well pls advise… read more
Jamie-Law
Jamie-Law
Solicitor
6,159 satisfied customers
I have come to realise that previous owners of my flat
I have come to realise that previous owners of my flat changed made amendments to the plans of the building. … read more
bigduckontax
bigduckontax
Secretary
FCCA FCMA CGMA ACIS
3,759 satisfied customers
If my neighbour has erected a fence, but has effectively
If my neighbour has erected a fence, but has effectively changed the boundary by putting it my garden, what rights do I have?… read more
ivorylounge
ivorylounge
41 satisfied customers
We are currently having an extension built and it has caused
We are currently having an extension built and it has caused nothing but issues since the start. The contract clearly states guaranteed completion by 22/12/2017 and yet we are still not completed and … read more
Jamie-Law
Jamie-Law
Solicitor
6,159 satisfied customers
No disposition of the registered estate by the proprietor of
No disposition of the registered estate by the proprietor of the registered estate or by the proprietor of any registered charge, not being a charge registered before the entry of this restriction, is… read more
Clare
Clare
Solicitor
Bachelor's Degree
1,324 satisfied customers
When I live in a property, where I'm not a tenant, don't pay
When I live in a property, where I'm not a tenant, don't pay rent, pay the utilities and council tax, but aren't on the title deed - what rights do I have?… read more
Clare
Clare
Solicitor
Bachelor's Degree
1,324 satisfied customers
I need legal advice about a court case. I have been charged
I need legal advice about a court case. I have been charged with handling stolen goods because someone gave me money (which I didn't know had been fraudulently taken from someone else's account) and I… read more
Jo C.
Jo C.
Barrister
Master\u0027s Degree
37,706 satisfied customers
1. In cases where a person has acquired a right to park by
Second opinion] 1. In cases where a person has acquired a right to park by prescription, will the number of vehicles permitted to park there be proportionate to the original number parked which gave r… read more
Clare
Clare
Solicitor
Bachelor's Degree
1,324 satisfied customers
Can a beneficiary of a will (e.g. son of the widowed father
Can a beneficiary of a will (e.g. son of the widowed father who has died), who is not an executor, live in a property (that is part of the deceased's estate) before probate is granted? The executors o… read more
Clare
Clare
Solicitor
Bachelor's Degree
1,324 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x