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I have ideal isar combi boiler and the central heating will…

Customer Question
Hi i have ideal...

Hi i have ideal isar combi boiler and the central heating will not turn off even though its over 24C, thermostate set 18.5C i tried switching it off and replacing the batteries in the thermostat but still will not switch off

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

It has happened before but all i did was switch it off as it was the summer, but it started today when i got in from work this morning.

Contractor's Assistant: Do you plan on doing the work yourself?

It depends if it is simple enough to rectify but i will call a plummer if needs be

Contractor's Assistant: Anything else we should know to help you best?

I don't think so

Submitted: 7 months ago.Category: UK Plumbing
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Answered in 42 minutes by:
12/10/2017
Plumber: Andrew Smith, Engineer replied 7 months ago
Andrew Smith
Andrew Smith, Engineer
Category: UK Plumbing
Satisfied Customers: 3,781
Experience: Domestic Gas, Commercial Gas, LPG, Unvented Hot Water, Part P Electrical, Commercial Catering
Verified
Can you take the transmitter closer to the receiver?
There should be an override button on the receiver
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Customer reply replied 7 months ago
ok i have done that, and pressed the reset button, it gone red and green light flashing, but still the Central heating is remaining on, set at 18.5c
Customer reply replied 7 months ago
I'm in the uk and it will not allow me to put my number in. i will just get a plumber to call to fix. Thank you
Plumber: Andrew Smith, Engineer replied 7 months ago
Do you have the make and model of the RF transmitter and I will help you further
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