UK Plumbing

Plumbing problems in the UK? Ask a plumber now.

Ask an Expert,
Get an Answer ASAP!

Come home to find boiler not working. Last hour. If it’s…

Customer Question
Come home to find...

Come home to find boiler not working

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Last hour

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, if it’s case of just restarting. Not been here for 2 weeks

Contractor's Assistant: Anything else we should know to help you best?

It’s flashing F then 37 with eco on both

Submitted: 8 months ago.Category: UK Plumbing
Show More
Show Less
Ask Your Own UK Plumbing Question
Customer reply replied 8 months ago
Ok, any one there?
Answered in 15 hours by:
11/18/2017
Plumber: Andrew Smith, Engineer replied 8 months ago
Andrew Smith
Andrew Smith, Engineer
Category: UK Plumbing
Satisfied Customers: 3,781
Experience: Domestic Gas, Commercial Gas, LPG, Unvented Hot Water, Part P Electrical, Commercial Catering
Verified
Do you have the make and model if the boiler?
Ask Your Own UK Plumbing Question
Plumber: Andrew Smith, Engineer replied 8 months ago
If it's a Ferroli it will be a low pressure fault
Ask Your Own UK Plumbing Question
Plumber: Andrew Smith, Engineer replied 8 months ago
Can you refill the system back to 1.5bar with the silver filling loop or the 2 blue knobs underneath
Ask Your Own UK Plumbing Question
Customer reply replied 8 months ago
Turned both blue knobs but nothing happened
Plumber: Andrew Smith, Engineer replied 8 months ago
If you open one fully and then slowly open the other the water should whistle in slowly?
Ask Your Own UK Plumbing Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a plumberLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith
Andrew Smith, Engineer
Category: UK Plumbing
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Domestic Gas, Commercial Gas, LPG, Unvented Hot Water, Part P Electrical, Commercial Catering

Andrew Smith is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rick Ridley

Rick Ridley

UK Heating Engineer

1,561 satisfied customers

30 Years on the tools, now retired, Ex CORGI

Chamberlain Maintenance

Chamberlain Maintenance

Plumber

324 satisfied customers

Qualified Plumber with over 17 years experience in Domestic & Commercial plumbing.

qwasert

qwasert

Plumber

203 satisfied customers

Condensing and Combi Boilers

Marc

Marc

Plumber

156 satisfied customers

Plumbing and Heating expert with 25+ years experience, 21+yrs self employed as a contractor.

Ardent Engineering

Ardent Engineering

Engineer

49 satisfied customers

Registered Gas Installer

Dan_Robinson

Dan_Robinson

Plumber

33 satisfied customers

Owner and Director of Jennings Heating Ltd. Registered to work with Gas and High pressure hot water systems.

Elliott Oxton

Elliott Oxton

Plumber

15 satisfied customers

Lead engineer at eoxtongasservice

< Previous | Next >

Related UK Plumbing Questions
I have a potterton performa 24 eco he. Both the flame
I have a potterton performa 24 eco he. Both the flame failure and burner on lights are flashing. Any Ideas? … read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
The boiler is showing red flass sorry I say that again. The
Hi the boiler is showing red flass sorry I say that again … read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
My Glowworm 18hxi has been cutting out with fault F4 about 4
Hello, my Glowworm 18hxi has been cutting out with fault F4 about 4 times today, it now will not restart at all (F1)- any suggestions? … read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
My Ferroli HE display is flashing orange with an error ''F'"
Hi my Ferroli HE display is flashing orange with an error ''F'" no hot water and no central heating. It was working an hour ago though? … read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
I turned off the power to my Vaillant eco TEC Pro 24 just
i turned off the power to my Vaillant eco TEC Pro 24 just before Christmas. I have returned hpme and the boiler won't fire up. Consequently there is no central heating and no hot water in the flat. I … read more
Expert
Expert
I have a ferolli optimax HE plus 31c boiler, which isn't
Hi, I have a ferolli optimax HE plus 31c boiler, which isn't working, it's flashing up orange with an F then the number 37… read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
I have a Potterton Suprima HE 60. Not showing and fault
Hi Andrew I have a Potterton Suprima HE 60. Not showing and fault lights, but will not fire up. Turn it on and off at the fuse spur and springs back into life. Works for a variable amount of time, wee… read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
Hi, was just looking up something about my boiler. Keep having
Hi, was just looking up something about my boiler. Keep having to rest or switch on and off - the pilot light keeps going off. the boiler guy came and spent 2 hours on it earlier in the week and said … read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
I have a problem with my boiler Profile 80. It works for half
I have a problem with my boiler Profile 80. It works for half an hour sometimes one hour and then it stops. The fun is still working but it produces cold air. When I reset the thermostant to zero and … read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
My potterton performa 24 wont work !! after turning the boiler
My potterton performa 24 wont work !! after turning the boiler on i hear a click from the PCB and the fan will work momentarily and stop. the fan is turning ok and the 3 amp fuse is also ok.The same t… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
hi rick, wondered if you could help? recently purchased a new
hi rick, wondered if you could help? recently purchased a new PCB board for a ferroli maxima 35c, (this is second one in 2 years) was black inside due to water getting in somehow or other. Now my heat… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
Hi I have a Worcester green star junior boiler which seems
Hi I have a Worcester green star junior boiler which seems to behaving a bit oddly. It seems to work fine all day when set to on constant and controlled by thermostat but it seems to not come on in ti… read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
I HAVE AN IDEAL LOGIC 24 COMBI BOILER SHOWING FAULT CODE L1
I HAVE AN IDEAL LOGIC 24 COMBI BOILER SHOWING FAULT CODE L1 GETTING PRETTY COLD AND CANT FIND ANYONE TO COME OUT TO IT FOR A WEEK CAN ANY ONE ADVISE THANK YOU CHRIS AFTER TRYING TO RESET A FEW TIMES N… read more
Scott
Scott
Self Employed HVAC Service Technician
Associate Degree
400 satisfied customers
I have a Glow worm 15 hxi. The Water heats but the central
I have a Glow worm 15 hxi. The Water heats but the central heating won't come on. The display flashes when I set both on at the same time! Even when I just set the heating on the boiler doesn't ignite… read more
canuck the pro
canuck the pro
262 satisfied customers
I have a vokera mynute20e. it has been firing up and then
I have a vokera mynute20e. it has been firing up and then going out for the last hour or so with the red fault light flashing. Then restarting for 15 secs or so and then cutting out. now it seems to b… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
Hi, I have a Vaillant EcoTech Plus boiler which is about
Hi, I have a Vaillant EcoTech Plus boiler which is about 3 years old. It has worked fine upto now. However, now it does not seem to want to let me have the heating on. I made sure there is no air in m… read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
We have a Potterton Promax Combi boiler that has been switched
We have a Potterton Promax Combi boiler that has been switched off for a few weeks. We have followed the restarting instructions and ensured there is water pressure, but it does not light. The red ind… read more
Andrew Smith
Andrew Smith
Engineer
Vocational, Technical or Trade Scho
3,781 satisfied customers
I had to bleed the radiators in the house, but when I finished
I had to bleed the radiators in the house, but when I finished the display on the Ferroli combi boiler was flashing F-37. I've reset the program, and corrected the time, but cant get the heating or wa… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x