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I have a question about my boiler. Just today. Only if it's

Customer Question
hi! I have a question...
hi! I have a question about my boiler
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just today
JA: Do you plan on doing the work yourself?
Customer: only if it's simple to do
JA: Anything else we should know to help you best?
Customer: I can't seem to turn the central heating on on my Remeha Avanta Plus 28c boiler. The thermostat (a Honeywell DT90E non-programmable digital model) shows a flame as if it's trying to turn on the heating, but nothing happens. The boiler also has a digital timer (one of these, I think http://www.clickonbathrooms.co.uk/baxi-avanta-digital-timer-clock-two-channel-s62432-c2x12764014) but I can't find a manual for it, and no matter what I try I can't get the heating to turn on. The hot water works fine. Water pressure is about 1.8.I think this might have happened before but I can't remember how it was fixed. Can you help please?
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: The thermostat isn't programmable, so it only really has on/off, and it is set higher than the current room temperature, so nothing much is happening. I don't know how to check the filters.
Submitted: 1 month ago.Category: UK Plumbing
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Answered in 4 days by:
11/15/2017
Plumber: Andrew Smith, Engineer replied 30 days ago
Andrew Smith
Andrew Smith, Engineer
Category: UK Plumbing
Satisfied Customers: 3,670
Experience: Domestic Gas, Commercial Gas, LPG, Unvented Hot Water, Part P Electrical, Commercial Catering
Verified
Is there a light coming on on the receiver when the flame is showing on the transmitter?
Is there an override button on the receiver?
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Rick Ridley
Rick Ridley
Rick Ridley, UK Heating Engineer
Category: UK Plumbing
Satisfied Customers: 1,561
1,561 Satisfied Customers
Experience: 30 Years on the tools, now retired, Ex CORGI

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