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Brian, Plumber
Category: UK Plumbing
Satisfied Customers: 845
Experience:  16 yrs. experience as plumber, including full bathroom and kitchen installations.
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I have a firebird c20 combi boiler, not firing. Opened the

Customer Question

Hi Pearl. I have a firebird c20 combi boiler, not firing. Opened the case and the red lock out b
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: lockout light is lit. Any suggestions? Problem has just occurred - heating went off.
JA: Do you plan on doing the work yourself?
Customer: yes, if possible
JA: Anything else we should know to help you best?
Customer: no, don't think so
Submitted: 8 months ago.
Category: UK Plumbing
Expert:  Brian replied 8 months ago.

Hi firebird c20. The red lockout light on the Riello burner can mean anything from no oil to a parts failure.
If the boiler is under about 5years old it may be fitted with a digital control, this should be flashing different colours
on the lock out light. if so what colours are they please