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Rick Ridley
Rick Ridley, UK Heating Engineer
Category: UK Plumbing
Satisfied Customers: 1561
Experience:  30 Years on the tools, now retired, Ex CORGI
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I have a potterton promax he boiler. Today the boiler won't

Customer Question

I have a potterton promax he boiler. Today the boiler won't light, I can hear a noise from it, like a whirring and a clicking but I can smell gas
Submitted: 9 months ago.
Category: UK Plumbing
Expert:  Andrew Smith replied 9 months ago.

Can you smell gas inside or outside by the flue?

Customer: replied 9 months ago.
Inside. I was checking it over and on underside of boiler there was a round yellow plastic van covering a small round hole, this is not there leaving a circular gap
Expert:  Andrew Smith replied 9 months ago.

Can you upload a picture of where you think the gas is coming from?

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