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Rick Ridley
Rick Ridley, UK Heating Engineer
Category: UK Plumbing
Satisfied Customers: 1561
Experience:  30 Years on the tools, now retired, Ex CORGI
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I have a EA error showing on by Worcester combi, I had the

Customer Question

I have a EA error showing on by Worcester combi, I had the boiler serviced yesterday it worked fine. When looking in the service book it shows the gas cock in the vertical position and states this if off. My gas cock was also in the vertical position (which I assumed meant open) I have "opened" the cock to the horizontal position yet the flame will still not ignite. Any ideas
Submitted: 10 months ago.
Category: UK Plumbing
Expert:  Andrew Smith replied 10 months ago.

The handle in line with the pipe means the gas is on

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