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Brian, Plumber
Category: UK Plumbing
Satisfied Customers: 848
Experience:  16 yrs. experience as plumber, including full bathroom and kitchen installations.
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I have a ferroli boiler and I'm not getting any hot water.

Customer Question

Hi Pearl, I have a ferroli boiler and I'm not getting any hot water. I've reset the boiler but that hasn't helped. It sounds like the boiler is firing up, but then I just get cold water from the taps.
JA: How long has this been going on? And how severe is the problem?
Customer: intermittently for a few weeks, and yesterday and today no hot water at all
JA: Do you plan on doing the work yourself?
Customer: I'm not sure if I can
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Plumber about your situation and then connect you two.
Submitted: 1 year ago.
Category: UK Plumbing
Expert:  Brian replied 1 year ago.

This could be a diverter valve playing up.

Can you confirm what model you have and also if the boiler is actually firing up please.