UK Plumbing

Plumbing problems in the UK? Ask a plumber now.

Ask an Expert,
Get an Answer ASAP!

I am also a heating engineer but need to query a problem on…

Customer Question
I am also a...

I am also a heating engineer but need to query a problem on this boiler, my customer has hot water but no central heating, timer/programmer is on as normal and was working yesterday then just stopped, I tried linking out the room stat and programmer which didn't make a difference, also tried manually opening the 3 port valve but boiler still only fires up for hot water? im thinking pump or 3 port not switching correctly? thanks ***** *****

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

I am also a heating engineer but need to query a problem on this boiler, my customer has hot water but no central heating, timer/programmer is on as normal and was working yesterday then just stopped, I tried linking out the room stat and programmer which didn't make a difference, also tried manually opening the 3 port valve but boiler still only fires up for hot water? im thinking pump or 3 port not switching correctly?

Submitted: 2 years ago.Category: UK Plumbing
Show More
Show Less
Ask Your Own UK Plumbing Question
Customer reply replied 2 years ago
boiler is a Glow worm Ultimate 60ff
Answered in 22 hours by:
3/1/2016
Plumber: Andrew Smith, Engineer replied 2 years ago
Andrew Smith
Andrew Smith, Engineer
Category: UK Plumbing
Satisfied Customers: 3,783
Experience: Domestic Gas, Commercial Gas, LPG, Unvented Hot Water, Part P Electrical, Commercial Catering
Verified

Sounds like the 3 port, is it opening fully when on heating only?

Ask Your Own UK Plumbing Question
Customer reply replied 2 years ago
I have sorted the problem now as the response has taken so long to get.
It was the actuator in the 3 port!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a plumberLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rick Ridley Your Own Question
Rick Ridley
Rick Ridley
Rick Ridley, UK Heating Engineer
Category: UK Plumbing
Satisfied Customers: 1,561
1,561 Satisfied Customers
Experience: 30 Years on the tools, now retired, Ex CORGI

Rick Ridley is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rick Ridley

Rick Ridley

UK Heating Engineer

1,561 satisfied customers

30 Years on the tools, now retired, Ex CORGI

Chamberlain Maintenance

Chamberlain Maintenance

Plumber

324 satisfied customers

Qualified Plumber with over 17 years experience in Domestic & Commercial plumbing.

qwasert

qwasert

Plumber

203 satisfied customers

Condensing and Combi Boilers

Marc

Marc

Plumber

156 satisfied customers

Plumbing and Heating expert with 25+ years experience, 21+yrs self employed as a contractor.

Ardent Engineering

Ardent Engineering

Engineer

49 satisfied customers

Registered Gas Installer

Dan_Robinson

Dan_Robinson

Plumber

33 satisfied customers

Owner and Director of Jennings Heating Ltd. Registered to work with Gas and High pressure hot water systems.

Elliott Oxton

Elliott Oxton

Plumber

15 satisfied customers

Lead engineer at eoxtongasservice

< Previous | Next >

Related UK Plumbing Questions
I have a Drayton LP722 controller and a Salus wireless room
I have a Drayton LP722 controller and a Salus wireless room thermostat. We used to run our heating system using the Central Heating side always on controlled only by the room thermostat. This worked f… read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
I have a EP2000 Potterton boiler, and run twice each day.
Hi I have a EP2000 Potterton boiler, and run twice each day. First time in the morning: Motorised valve is at the hot water position or mixed position. Hot water is switched on and central heating is … read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
Hi, ive got a potterton 2000 timer which works for my central heating. However it seems to
Hi, ive got a potterton 2000 timer which works for my central heating. However it seems to continuously gas heat the water when switched on. Even when i set the hot water to off on it. I have to switc… read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
Hi Guys, I am having a problem with my hot water and would
Hi Guys, I am having a problem with my hot water and would love some guidance please. The hot water doesn't always come on, even though the programmer on the boiler has switched on with the time clock… read more
Brian
Brian
Plumbing & Heating Engineer
131 satisfied customers
Hi I have a problem with my unvented system.It has a drayton
Hi I have a problem with my unvented system.It has a drayton 3 port MA1 valve and a 2 port Honeywell valve on the hot water side. The hot water at the moment is very hot , and the stat was set in the … read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
Hi, I have a Honeywell, thermostat and Honeywell ST6400C programmer,
Hi, I have a Honeywell, thermostat and Honeywell ST6400C programmer, my boiler is an Ideal Classic FF60. I am not getting a live feed sent to the boiler from the programmer. The programmer looks to be… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
Hello, I have a Baxi Solo PFL 50 boiler that is connected
Hello, I have a Baxi Solo PFL 50 boiler that is connected into my central heating and hot water system. I have had no hot water or central heating for several months now (the reason I ask now is that … read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
I have a glow worm Ultimate boiler that is approx 14 years
I have a glow worm Ultimate boiler that is approx 14 years old. For some reason our heating wont come on unless the programmer is asking for hot water. Motorised valve has been replaced in January. Th… read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
i have a glow worm ultimate 60ff boiler, the heating stopped
i have a glow worm ultimate 60ff boiler, the heating stopped working on us yesterday it all works fine when i turn the water on but nothing happens when i turn the heating on, i thought maybe the ther… read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
I have an Ideal Isar HE30 which has been working great for
I have an Ideal Isar HE30 which has been working great for a number of years now. we currently have it set on the timer due to the cold temperatures. 2 nights ago on completion of the programme the li… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
I have got a glow worm compact 80e which recently started cutting
I have got a glow worm compact 80e which recently started cutting out. It would work for anything up to a couple of hours but then switched itself off. I called out an engineer who had worked on it be… read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
Hello, hope you can help me I fitted a central heating and
Hello, hope you can help me I fitted a central heating and hot water system into my static caravan about five years ago, and until recently it has been working fine. It is a traditional system, with h… read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
Central Heating, the radiators are only getting hot when the
Central Heating, the radiators are only getting hot when the tank thermostat is calling, when the tank stat is off the heating will not work. When hot water is off (at timer) heating will work ok. It … read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
We have a Bosch Combi boiler. It provides hot water without
We have a Bosch Combi boiler. It provides hot water without problems. The glitch is in getting hot water to the central heating rads. We have a Sunvic Select 107XL Programmer. For a test I put the Pro… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
My newly installed Glowworm sx boiler seems to be constantly
My newly installed Glowworm sx boiler seems to be constantly on despite us not having switched on the central heating or hot water. Its not constantly lit but is making a noise as if it was operationa… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
I am replacing an old room thermostat with a Sunvic TLX9201
I am replacing an old room thermostat with a Sunvic TLX9201 Trouble is my old thermostat only had 3 wires, Red, Yellow & Blue. Can I fit the Sunvic as the instructions indicate 4 wire reqd?… read more
Andrew Smith
Andrew Smith
Engineer
3,783 satisfied customers
PlumbingREF 7226025-843I still have the same problem and would like t
Plumbing REF:(NNN) NNN-NNNN843 I still have the same problem and would like to speak to Rick Ridley… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
Hello, Just fitted a bigger back box behind the timer unit
Hello, Just fitted a bigger back box behind the timer unit due to lack of space for wires and wires breaking off. On refiiting wires etc, I have one problem I can't solve. The central heating works ok… read more
Rick Ridley
Rick Ridley
UK Heating Engineer
30 years on the tools
1,561 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x