How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Ridley Your Own Question
Rick Ridley
Rick Ridley, UK Heating Engineer
Category: UK Plumbing
Satisfied Customers: 1561
Experience:  30 Years on the tools, now retired, Ex CORGI
Type Your UK Plumbing Question Here...
Rick Ridley is online now
A new question is answered every 9 seconds

Fast evo B14 brand new boiler that keeps going cold. Put in

Customer Question

Hello again, fast evo B14 brand new boiler that keeps going cold. Put in expensive batteries but made no difference and altered flow of water< please can you help?
Submitted: 1 year ago.
Category: UK Plumbing
Customer: replied 1 year ago.
I submitted my question and paid the fee 3 days ago and still no reply??
Expert:  Andrew Smith replied 1 year ago.

Is this the Ariston boiler?

What are you trying to put batteries into?

Customer: replied 1 year ago.
Hi, i am putting the batteries into the battery compartment where they should go according to the diagram in the book!!! its a brand new boiler that has a battery operated ignition and not mains electric operated one! it came supplied with batteries but we upgraded them to see if it helped. We then slowed the flow of the water but it makes no difference the water still goes cold after three mins so we have to turn off the tap/shower and wait for a few mins then turn it on again to get more hot water?
Expert:  Andrew Smith replied 1 year ago.

Is it a thermostat you are putting batteries in?

Surely it is not the boiler?