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We have a BAXI HT 380. The unit isn't showing an error

Customer Question
hi we have a BAXI...
hi we have a BAXI HT 380. The unit isn't showing an error message, but there is no heat. The hot water is working.
Submitted: 2 years ago.Category: UK Plumbing
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Customer reply replied 2 years ago
is this a scam or what?
Answered in 12 hours by:
2/1/2016
Plumber: Brian, Plumber replied 2 years ago
Brian
Brian, Plumber
Category: UK Plumbing
Satisfied Customers: 872
Experience: 16 yrs. experience as plumber, including full bathroom and kitchen installations.
Verified

Hi No its not a scam you can cancel your question at anytime with the staff on site, there is no obligation to accept an answer.

It sounds to me like your thermostat is not communicating with the boiler. If you could provide some more information we may be able to help you further .

What type of thermostat do you have,

Do you have a separate programmer

Has the boiler been playing up for a while or did it just stop.

Thanks

Brian

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