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Hi what make and model of boiler is it please. do you have timers anywhere and are they on
If you have a hot water cylinder you may be able to use the immersion heater to give you some hot water while we try and solve your problem.
Yes it sounds like your timer could be faulty. as far as I am aware the profile has electronic ignition so you wont see a pilot light
is it like this one https://www.youtube.com/watch?v=ac9AQwFPedU