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I need to know how to fill my boiler i just cant see, to…

Customer Question
HI i need to know...
HI i need to know how to fill my boiler i just cant see, to see anything...it is a worcester 24i and it doesnt have a key and i cant seem to find anywhere to fill it up. Diane
Submitted: 3 years ago.Category: UK Plumbing
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Answered in 1 hour by:
5/31/2015
Plumber: Andrew Smith, Engineer replied 3 years ago
Andrew Smith
Andrew Smith, Engineer
Category: UK Plumbing
Satisfied Customers: 3,783
Experience: Domestic Gas, Commercial Gas, LPG, Unvented Hot Water, Part P Electrical, Commercial Catering
Verified
Hi my name is ***** ***** lets see if we can get you sorted in the shortest possible time.
Do you have the make and model?
Do you have a silver flexible pipe attached to the pipework under the boiler?
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Customer reply replied 3 years ago
sorry but i have it sorted now i bumped into my neighbour and he has done it.Thanks anyway
Plumber: Andrew Smith, Engineer replied 3 years ago
No problem
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Customer reply replied 3 years ago
but there is one thing i have it is filled but.... the pilot light comes on then goes off again
Plumber: Andrew Smith, Engineer replied 3 years ago
Without the boiler firing?
Or does it fire and go out?
What is the hot water like?
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Customer reply replied 3 years ago
it will fire up for the heating and stay but will not fire up if i just want hot water
Plumber: Andrew Smith, Engineer replied 3 years ago
Sounds like the divertor valve at fault.
Does it start at all?
Have you tried running 2 taps at once and see if it stays fired up?
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