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Question ref Consumer Protection Act 2015. I live in Finland
I live in Finland and purchased two aircraft cylinders which were dispatched to a specialist Company in England for overhaul. Following refurbishment of one cylinder the specialist shipped via UPS to me.I had no involvement in the selection of the shipper/packing or insurance value. The shipment went missing, never arrived and eventually found its way back to the specialist in the UK. … read more
Buachaill
Buachaill
Barrister
Master's Degree
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Hi Stuart. Sorry for the long silence. The saga continues.
Hi Stuart. Sorry for the long silence. The saga continues. What's happened since is basically: 1) My solicitors asked him if he would set aside he judgement back then, but he refused. We then filed an… read more
James Mather
James Mather
7,350 satisfied customers
My BMW 330 D TOURING BROKE DOWN DUE TO A FAULT WITH THE ECU.The
My BMW 330 D TOURING BROKE DOWN DUE TO A FAULT WITH THE ECU.The mobile diagnostic engineer said that it had failed as it was sat in water .I looked on the internet and found a BMW specialist who deal … read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
My wife has purchased a new vehicle and it has been incorrectly
My wife has purchased a new vehicle and it has been incorrectly manufactured, we were expecting a five seat vehicle and have had a four seat vehicle delivered, there is no mention of a four seat optio… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
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I bought a van for work from a dealer for £2,500 (after part
I bought a van for work from a dealer for £2,500 (after part exchange on my old van of £750)on 24/11/11. When I bought it he told me that it had a "slight wine in third gear", which there was. A week … read more
Jo C.
Jo C.
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Master's Degree
33,361 satisfied customers
My husband bought a vauxhall van four weeks ago for £5,300
My husband bought a vauxhall van four weeks ago for £5,300 from a private dealership and it has been off the road for two weeks. It has a six month guarantee which does not cover any electrical faults… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
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I bought a mercdes sl500 less than a year ago for about 19,500
I bought a mercdes sl500 less than a year ago for about £19,500 .about 6 weeks ago it would not start so i got it towed in to a mercedes repair centre to be told after inspction that is has water ingr… read more
James Mather
James Mather
7,350 satisfied customers
I bought a pvc door which is gaping 4-5 mm when it is closed
I bought a pvc door which is gaping 4-5 mm when it is closed and not locked. It blows right trough the gap.The salesman says that this is normal for these types of doors, and the seal is not garantuee… read more
James Mather
James Mather
7,350 satisfied customers
I PURCHASED A VEHICLE ON E/BAY AND PAID 1400.00 CASH.THE ADVERT
I PURCHASED A VEHICLE ON E/BAY AND PAID £1400.00 CASH.THE ADVERT STATED THAT IT HAD AN ALARM SYSTEM WHICH IT DID NOT,ALSO STATED THAT IT HAD 4 NEW PIRELI TYRES, IT IS FITTED WITH 3 PIRELI ALL AT DIFFE… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
Hi, I have recently purchased a wood burning stove and had
Hi, I have recently purchased a wood burning stove and had it installed at my home. I am unable to control the flames of the stove via the controls. The dealer came and inspected it and filled in gaps… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
I bought a Volkswagon passat 2 weeks ago from a car dealer
I bought a Volkswagon passat 2 weeks ago from a car dealer which i found on the internet autotrader, a 07reg with 51k mile on, it's a diesel and is in perfect condition, i paid £7500 for it (£5k with … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
i bought a motorcycle nearly four months ago. It was supposed
i bought a motorcycle nearly four months ago. It was supposed to have had a thorough check but a month after purchase it needed a new battery. I was told a new battery had been fitted prior to purchas… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
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I bought a car 6 weeks ago - a Landrover Discovery 1999 TD5 with 120,000 miles for 4250. I
I bought a car 6 weeks ago - a Landrover Discovery 1999 TD5 with 120,000 miles for 4250. In that 6 weeks I've had to have work done to: 1. Transfer box seals 2. Power steering pump 3. Viscous fan 4. C… read more
Thomas Judge
Thomas Judge
9,977 satisfied customers
I purchased a Porsche Cayman S new from Porsche Centre Colchester
I purchased a Porsche Cayman S new from Porsche Centre Colchester in Sept 2006 and have had the 2 year and 4 year services completed on time by them. At the 4 year service last month, I was told that … read more
Thomas Judge
Thomas Judge
9,977 satisfied customers
We bought a distance learning web designer course (telephone
We bought a distance learning web designer course (telephone tutor support available for 2 years), from National IT in January 2009, funded by Barclays credit that does not require repayment to start … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
i have just got rid of my builder because of the state of the
i have just got rid of my builder because of the state of the work he had done so far ie: joists in the wrong place for new stairs ( i did tell him twice) blocks loose to the point where i can pull th… read more
INC
INC
Solicitor-Advocate
Master's Degree
3,882 satisfied customers
I purchased a car, part exchange & 4000 finance. From day
I purchased a car, part exchange & £4000 finance. It had a number of issues which were reported to the dealer, a few weeks later the car was repaired but when it was delivered back to us they said tha… read more
TNV
TNV
Bachelor's Degree
1,215 satisfied customers
Hi, I bought a car just under 12 months ago from a land rover
Hi, I bought a car just under 12 months ago from a land rover main dealer. During the purchase of the vehicle I was not informed of the gap insurance in which i could have taken out or that the vehicl… read more
INC
INC
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Master's Degree
3,882 satisfied customers

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Ben Jones

Ben Jones

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Jenny Mackenzie

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Clare

Clare

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family solictor with 25 years experience

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Thomas

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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