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I am a registered business seller on Ebay UK. I sold a
I am a registered business seller on Ebay UK. I sold a guitar to an Ebay buyer in Spain, the guitar arrived in perfect condition but after 2 days the buyer decided he didn't like it and raised a retur… read more
Jamie-Law
Jamie-Law
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, We are a small online business that sells products
Hello, We are a small online business that sells products all around the globe.. A customer is unhappy with a product, and we have offered him a full redund and to keep the product as well. He had a s… read more
James Mather
James Mather
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hi, having purchased a tablet (similar to ipad) used off of
hi, having purchased a tablet (similar to ipad) used off of someone on ebay here in the uk. it stopped working after a day and is now dead and will not power up. the seller refuses to help even though… read more
UK-Justice
UK-Justice
Master's Degree
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I recently purchased a Jaguar XF with 4200 miles from the Jaguar
I recently purchased a Jaguar XF with 4200 miles from the Jaguar dealer in Manchester. After approx 1000 miles I noticed that the drivers leather seat is losing its colour in two areas. Derby Jaguar h… read more
Jo C.
Jo C.
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brought bedroom furniture on the 6/4/12 and was told all would
brought bedroom furniture on the 6/4/12 and was told all would be with us and put together on site on the 17/5/12. only the bed came, that we were already told to put it together ourselves which was f… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,312 satisfied customers
WE bought a adjustable bed from a com. Pure Independent at
WE bought a adjustable bed from a com. Pure Independent at a price of £3500. Com.delivered, erected on 11/10/2011. After a month we noticed one side of bed frame was loose and out of line.After removi… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
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On the 20 Nov., 2011 I was a successful bidder and won a painting
On the 20 Nov., 2011 I was a successful bidder and won a painting on eBay. However, when I received the painting the colours of the actual painting were not exactly as shown on the posted image on eBa… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
52,596 satisfied customers
i sold a engine in working condition 5 weeks ago for cash now
i sold a engine in working condition 5 weeks ago for cash now the person who bought it says it has a fault and wants money back but i think im being done over what can i do?… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
52,596 satisfied customers
I have just bought a new car and after one week of ownership
I have just bought a new car and after one week of ownership have noticed that it is the wrong colour - a subtle difference in type of black - and want a replacement. What are my rights please? The or… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,312 satisfied customers
I bought a ring from a jewellers shop, stating that I wanted
I bought a ring from a jewellers shop, stating that I wanted a strong blue gemstone. The ring I was shown looked ideal, but that evening its colour changed to purple shades, which was not what I requi… read more
Alice H
Alice H
Solicitor of the Senior Courts
Bachelor's Degree
1,773 satisfied customers
I am a salon owner we had a client come in for a colour on
I am a salon owner we had a client come in for a colour on Tuesday this week she returned yesterday complaining of staining to the forehead she said she had tried all kinds of things to remove it incl… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,312 satisfied customers
i bought an item on ebay for 99p and now the seller is refusing
i bought an item on ebay for 99p and now the seller is refusing to sell me the item for the price i won the bidding at. Ebay user agreement and also the winning contract means they should respect the … read more
Claire D
Claire D
Solicitor
Bachelor's Degree
3,045 satisfied customers
Hi My son swopped his car for another, on the day the swop
Hi My son swopped his car for another, on the day the swop was made the police stopped him for a vehicle check as the car was prodominantly white but dvla had it down as black, they impounded the car … read more
Jo C.
Jo C.
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Master's Degree
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Hi. I bought a suite in February 2009 and all was well. It
Hi. I bought a suite in February 2009 and all was well. It has slowly change colour and the agent for the manufacturer has said that this is colour transfer from our clothing because we have been sitt… read more
Thomas Judge
Thomas Judge
9,960 satisfied customers
Hi, I have recently bought a mobile phone for 300 on ebay
Hi, I have recently bought a mobile phone for £300 on ebay and after 3 weeks it has failed to arrive in the post. I have been in touch with the seller and his response is as follows: "The item was adv… read more
Thomas Judge
Thomas Judge
9,960 satisfied customers
Hello purchased pair of Vivienne Westwood shoes from a seller
Hello purchased pair of Vivienne Westwood shoes from a seller on ebay, paid uk seller with paypal , payment out with ebay, received shoes 12 days later, shoes were wrong colour, very poorly made, clea… read more
F E Smith
F E Smith
Bachelor's Degree
7,815 satisfied customers
I rencently was working in a live-in job and had a registered
I rencently was working in a live-in job and had a registered post package worth three hundred pound sent. but before it arrived I had left the employment and am currently in dispute with the employer… read more
lawsolved
lawsolved
Bachelor's Degree
1,484 satisfied customers
We are a company selling kitchens,we recently supplied a kitchen
We are a company selling kitchens,we recently supplied a kitchen to a client in red/black gloss.Our client is not happy with three of the doors/drawers in red gloss as they claim that they are a diffe… read more
Scott
Scott
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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