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I got my bank account blocked because my landlord refunded

my security deposit. JA: Has a...
I got my bank account blocked because my landlord refunded my security deposit.
JA: Has a refund request been made in writing?
Customer: Yes
JA: Has anything been filed or reported?
Customer: The bank asked me to contact my landlord to call the bank and verify the payment before my account will be unlocked
JA: Anything else you want the lawyer to know before I connect you?
Customer: I am stranded in the United States on travel, I live in the UK, the bank is Barclays
JA: Have you talked to a lawyer?
Customer: No. I haven't
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Answered in 5 minutes by:
8/12/2017
Jamie-Law
Jamie-Law, Solicitor
Category: UK Law
Satisfied Customers: 5,415
Experience: Solicitor
Verified

Hello my name is ***** ***** I will help you with this.

How come the bank account was blocked?

What has Barclays said?

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Customer reply replied 3 months ago
Thank you Jamie. Barclays said I should tell my landlord to call them to verify they actually sent me the money and until then, they cannot unblock my account

Have you called them? Have you called your branch?
How much was the deposit?

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Customer reply replied 3 months ago
I sent my landlord (the agent, it's the agent that processed the refund) an email. I called the Barclays customer service and that's when they informed me to contact my agent
Customer reply replied 3 months ago
The deposit was 1403 british pounds

Ok - is that sum unusual for your account? Did you tell Barclays in advance it was coming?

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Customer reply replied 3 months ago
The sum is not unusual so I didn't inform my bank earlier. I get a monthly salary more than that so didn't think this was unusual

Ok - can you get hold of the Landlord/Agent?

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Customer reply replied 3 months ago
The agency is closed now. I sent them an email earlier but no reply

Ok. I can give you the legal answer, but it may end up be quicker getting the agency.

The legal answer would be you can seek an emergency injunction.

You would need to instruct a Barrister to do this directly:

www.clerksroomdirect.com

www.mybarrister.co.uk

But if you did it yourself you would need to complete form N1:

http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf

N16a:

http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n016a-eng.pdf

You would need to send it to the Royal Courts of Justice and arrange a telephone urgent injunction on:

(###) ###-####6000 or(###) ###-####6260 (dont forget +44 if outside the UK).

They would get it to a 24 hour Judge who can make the order.

Then, if accepted, Barclays MUST release it.

Can I clarify anything for you about this today please?

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Customer reply replied 3 months ago
It will definitely be easier to contact the agency but I'm wondering if there are grounds for them to pay a compensation? Seems arbitrary that someone merely transferring money to my account should cause my account to be blocked?

Well its probably in their terms and conditions they can suspend the account if they dont know the source of funds.

That is why you should always tell them if anything larger than a few hundred £ is going in

Does that clarify?

Jamie-Law
Jamie-Law, Solicitor
Category: UK Law
Satisfied Customers: 5,415
Experience: Solicitor
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Jamie-Law and 87 other UK Law Specialists are ready to help you
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Customer reply replied 3 months ago
Hmm.. that helps. Thanks

All the best. If I could ask you to rate my answer before you go today, by clicking on the 5 stars or happy face at the bottom of the screen, otherwise the site does not pay me for the time spent with you today. It is also an important part of the online process. Thank you in advance and good luck!

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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