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I paid a holiday company in Spain (The Holiday Specialist)
I paid a holiday company in Spain (The Holiday Specialist) for a holiday to Teneriffe. This included flights, resort transfers and hotel. They booked the holiday and sent me the filght tickets, hotel … read more
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Daniel Smith
Bachelor's Degree
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We stayed at a four star hotel for one night only recently
We stayed at a four star hotel for one night only recently and paid 95.00. There were quite a few things about the room we were very unhappy about e.g. no heating so we were cold, no heater working in… read more
James Mather
James Mather
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Stayed in a hotel in London for New Years Eve, when we arrived
Stayed in a hotel in London for New Years Eve, when we arrived he demanded we pay an extra £25 because we hadn't payed in full to Hotels.com, on our booking reciept it states that 'Your reservation is… read more
Ben Jones
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Legal Practice Course
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is it because I came in drunk the night before & had to ask
is it because I came in drunk the night before & had to ask you for a key?', I said 'But I'm on my holidays', I didn't get an answer. I went back upstairs to which the the male receptionist came up & … read more
Jo C.
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breach of contract and consequential loss - is it possible
breach of contract and consequential loss - is it possible to dispute hotel charges for a 32 room book out 1 week before the event that resulted in anxiety, damage to reputation, loss of client's futu… read more
UK-Justice
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Dear Sir, Madam This year 2011, from Nov 17 until Nov 26,
Dear Sir, Madam This year 2011, from Nov 17 until Nov 26, I booked 1 Bedroom Bungalow Resort in Parque Cristobal Tenerife, Spain. But when we arrived to hotel, for some reason hotel can't give us the … read more
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Hi on 1st May I went on holiday to Turkey. On the 2nd May
Hi on 1st May I went on holiday to Turkey. On the 2nd May I was offered a full turkish massage. I have attached below my email to the hotel and their reply...do I have a case please? * Dear the owner … read more
Thomas Judge
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Hello, could you please let me know if I do have a case with
Hello, could you please let me know if I do have a case with this.last email received today Thank you again for your email I'm sorry but we simply cannot accept liability for this incident. As a gestu… read more
Joshua
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Hi. We are the owners of a villa in Egypt which we rent out
Hi. We are the owners of a villa in Egypt which we rent out via a UK based web rental site. A recent renter found it to be unsatisfactory upon arrival, and promptly drove 100 km to another resort and … read more
Senior Partner
Senior Partner
Bachelor's Degree
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I hired a qualified company to install my bathroom suite today.
I hired a qualified company to install my bathroom suite today. The installed my bath, but are returning tomorrow to install my basin and toilet. (existing toilet still there but basin removed). The p… read more
Joshua
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I am a tenant on short hold assured tenancy with a property
I am a tenant on short hold assured tenancy with a property management company I have always paid my rent on time, taken great care of the property and live with my 2 daughters (aged 21 and 7 respecti… read more
Jo C.
Jo C.
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We rented a house around 8 months ago. When we moved in they
We rented a house around 8 months ago. When we moved in they confirmed the shower upstairs did not work and it would be fixed before we moved in. We currently still have no working showers, and a leak… read more
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I went on a package holiday and was delayed one week because
I went on a package holiday and was delayed one week because of the volcanic ash. The package company offered alternative accommodation (not meals) of much lower standard of the one we paid for (one s… read more
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hello i booked a hotel through an agent and on viewing the
hello i booked a hotel through an agent and on viewing the hotels website they advise standard and luxurious rooms. The website i booked the hotels promotes images of luxurious rooms but from reading … read more
Shan G
Shan G
Master's Degree
559 satisfied customers
My wife and I stayed in a cottage for a week. We received a
My wife and I stayed in a cottage for a week. We received a letter from the cottage today saying there is water damage in the bathroom and they need to re-tile the bathroom. They said we need to pay f… read more
INC
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My husband and I recently visited Malta. We have Time Share
My husband and I recently visited Malta. We have Time Share and went through the Company Dial an Exchange. When we arrived at our destination 'The Clover Club' we was given the key to a studio room. W… read more
Michael Holly
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I booked our honeymoon through an online booking agent (UK
I booked our honeymoon through an online booking agent (UK based), after speaking to them about the standard of the rooms in their hotel. I wanted to be reassured that because we were going to stay in… read more
F E Smith
F E Smith
Bachelor's Degree
7,842 satisfied customers
I recently booked an apartment in Dublin on the internet. I
I recently booked an apartment in Dublin on the internet. I received a confirmation via email and the funds were taken from my account. Two months later and a month prior to the reservation date I rec… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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