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A bespoke recliner - not to my specifactions, Demo in my own…

Customer Question
A bespoke recliner -...

A bespoke recliner - not to my specifactions

Lawyer's Assistant: Thanks. Can you give me any more details about your issue?

Demo in my own home, issues concerning exact measurements taken but NOT to my satisfaction, notified firm next morning, but they say it is not returnable and in their openion "fit for its purpose?

Submitted: 2 years ago.Category: UK Law
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Answered in 5 minutes by:
2/27/2016
Solicitor: Jo C., Barrister replied 2 years ago
Jo C.
Jo C., Barrister
Category: UK Law
Satisfied Customers: 71,536
Experience: Over 5 years in practice.
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What would you like to know about this please?

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Customer reply replied 2 years ago
my e-mail has not been used to make contact before, I use only***@******.***????
Customer reply replied 2 years ago
Ican only be called on landline, do NOT use a mobile??!!
Solicitor: Jo C., Barrister replied 2 years ago

We can deal with it online if you prefer?

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Customer reply replied 2 years ago
under the new consume rights of 2015 - I am right to insist that the measurerments are not to my specfication when ordered and I require a refund ?
Customer reply replied 2 years ago
Sorry, Am I correct to pursue a refund as it is NOT "fit for MY purpose??
Customer reply replied 2 years ago
The su m of money involved is over £3000.00 but I was assured I was getting the BEST product available!
Solicitor: Jo C., Barrister replied 2 years ago

Do you accept that it was a bespoke product?

They did make it to your specification or alter it?

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Customer reply replied 2 years ago
Time is now 11.30 a.m. 27/02/16. I am signing out now, cannot tell if my Query will be answered!! my contact mail address is ****** (n o other) Still not cofident in what cost I have as yet incurred for this contact???
June ***** (age 85) Landline ***** (U>K)
Solicitor: Jo C., Barrister replied 2 years ago

I am going to need the information I asked for?

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