UK Law

Get UK Law Questions Answered by Verified Experts

Ask an Expert,
Get an Answer ASAP!

I spoke to one of your solicitors, Jo C last year, regarding…

Customer Question
Hi , I spoke to...
Hi , I spoke to one of your solicitors, Jo C last year, regarding the purchase of a car that upon delivery was found to be massively defective. After many attempts to contact the garage it was purchased from, under your advice I sent a recorded delivery letter asking them to either put the car right or I would go ahead and instruct another garage to repair the car to roadworthy standard, they did not reply so I duly instructed a garage to carry out the repairs
That has now only just been completed, it has taken a long time due to the spares being unavailable from Mercedes, the car is a 2003 Mercedes SL 500. the total bill has come to £13312.00, the car cost £8989.00.
My question is am I still able to claim form the garage.
Submitted: 2 years ago.Category: UK Law
Show More
Show Less
Ask Your Own UK Law Question
Answered in 30 minutes by:
2/10/2016
Solicitor: Jo C., Barrister replied 2 years ago
Jo C.
Jo C., Barrister
Category: UK Law
Satisfied Customers: 71,360
Experience: Over 5 years in practice.
Verified

Hi again!

Is there any reason you think you may not?

Ask Your Own UK Law Question
Customer reply replied 2 years ago
Only the length of time it has taken to complete the repair
Solicitor: Jo C., Barrister replied 2 years ago

When did you purchase?

Ask Your Own UK Law Question
Customer reply replied 2 years ago
01/07/2015
Solicitor: Jo C., Barrister replied 2 years ago

You are still in time.

You have six years to sue for any breach of contract although it is fair to say that courts do hate delay even if it is within the period of limitation.

However, nobody can strike out your claim for delay in this case.

Can I clarify anything for you?

Jo

Ask Your Own UK Law Question
Customer reply replied 2 years ago
Knowing the situation, do you think I have a good chance of success?
You mentioned before that you could handle the litigation within your set up, does that still apply? and if so, can you put me in touch with your relevant department so that I can pursue the matter.
thanks paul
Solicitor: Jo C., Barrister replied 2 years ago

It is a small claims court sum so you could deal with this yourself much more cheaply.

I notice you are in France and so you would need an address in the UK to issue though.

Ask Your Own UK Law Question
Customer reply replied 2 years ago
I have never made a claim before so can you advise me on how I start the process and are my chances of success diminished by handling it myself.?, I thought there was a £5000.00 limit on small claims.
Customer reply replied 2 years ago
I also live in the uk, so I do have a UK address.
Solicitor: Jo C., Barrister replied 2 years ago

No, not really.

www.moneyclaim.gov.uk

Unrepresented claimants succeed all the time.

It is £10k now. It was increased a few years ago I suppose because of the effects of inflation.

Ask Your Own UK Law Question
Customer reply replied 2 years ago
I think then you may have misread the amount of the repair, it was £13,312.00, which rules out the small claims court.
Solicitor: Jo C., Barrister replied 2 years ago

Was that the cost of repair?

Did you shop around for cheaper quotes?

Ask Your Own UK Law Question
Customer reply replied 2 years ago
This was done by a Mercedes specialist, it would have been much dearer had it been done by a Mercedes dealership. It is quite a specialist car with many very sophisticated working components, any of which not working correctly could make the car a death trap. It is not a normal car. does that make a difference.?
Solicitor: Jo C., Barrister replied 2 years ago

Not really.

The only issue is that a court might say it would have been cheaper to seek a complete refund but that wouldn't lead to the claim being disallowed entirely. It would just be reduced.

you need a solicitor really to issue over £10k. It is not something the Bar can do.

Ask Your Own UK Law Question
Customer reply replied 2 years ago
I did seek a refund, when I sent them the recorded delivery letter I gave them the opportunity to refund my money and take the car back, they did not reply. They are dealers in this type of vehicle and would fully be aware of the cost to repair such vehicles.
I am I to understand that your organisation cannot help any further.?
Solicitor: Jo C., Barrister replied 2 years ago

Not to issue against him.

That is a task for a high street firm.

Ask Your Own UK Law Question
Customer reply replied 2 years ago
ok, thanks for your help anyway. Have a good evening. Regards
Paul
Solicitor: Jo C., Barrister replied 2 years ago

No problem and all the best.

Remember that I am always available to help with your questions. Even if I am in Court I will usually pick up a question within 12 hours. For future information, please start your question with ‘For Jo C’. You can also bookmark my profile http://www.justanswer.co.uk/law/expert-remus2004/

Ask Your Own UK Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a solicitorLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jo C. Your Own Question
Jo C.
Jo C.
Jo C., Barrister
Category: UK Law
Satisfied Customers: 71,360
71,360 Satisfied Customers
Experience: Over 5 years in practice.

Jo C. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks!

RickLeeds, UK

I did not know a French Law service existed and I was very impressed with the speed of reply --- very professional. Many thanks!

Ms. BakerAlfafar, Spain

Thank you so much for your help. Your answers were really useful and came back so quickly. Great!

MaggieUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Ben Jones

Ben Jones

UK Lawyer

9,256 satisfied customers

Qualified Solicitor

INC

INC

Solicitor-Advocate

3,868 satisfied customers

LL.B, Pg.Dip, LL.M, M.B.A (Pending), Solicitor-Advocate. UK Practising Certificate issued by SRA., DIFC Courts Registered (Dubai)

Jenny Mackenzie

Jenny Mackenzie

2,760 satisfied customers

Over 10 years experience in general legal matters

Matthew J

Matthew J

Solicitor

334 satisfied customers

4 y PQE (Partner) - Commercial / Residential Property & Property and Civil litigation experience

James Mather

James Mather

7,349 satisfied customers

Senior Partner at Berkson Wallace

Clare

Clare

Solicitor

9,513 satisfied customers

family solictor with 25 years experience

Thomas

Thomas

Lawyer

2,177 satisfied customers

BA (Hons), PgDip, Practising Solicitor

< Previous | Next >

Related UK Law Questions
Sorry, I just logged on previously and lost connection. I
Sorry, I just logged on previously and lost connection. I was asking if there was a way I could access the court public records to view the status of my divorce in Liverpool, UK. I live in the US. … read more
MARCUS Malin
MARCUS Malin
BA Hons Business & Law
1 satisfied customers
I appealed against a court sentence and the hearing will
I appealed against a court sentence and the hearing will take place tomorrow. The sentence was for a breach of a non-mol order and I pleaded guilty to greeting my children on several occasions. Is the… read more
Jo C.
Jo C.
Barrister
71,360 satisfied customers
I have been prescribed an antipsychotic drug and had a blood
I have been prescribed an antipsychotic drug and had a blood test, can my doctor drug test me without notifying me ? … read more
Jamie-Law
Jamie-Law
Solicitor
Bachelor of Laws (LLB)
6,613 satisfied customers
Second opinion] When someone owes money at the date of their
Second opinion] When someone owes money at the date of their death, what interest rate should apply from the date of death until payment of the debt by their executors? Solicitors practising probate l… read more
Robert L
Robert L
Juris Doctor
85 satisfied customers
I left a question about advice on a course of action
Hi I left a question about advice on a course of action following an assault and trespass in uk yesterday. Can someone follow up please? Chris We would like to know the options we can pursue following… read more
Jo C.
Jo C.
Barrister
71,360 satisfied customers
My girlfriend lives in England and I live in the US. ( for
Hi! My girlfriend lives in England and I live in the US. ( for now ) if we have a baby in England will it be a dual citizen of a citizen of England? BTW, I am also a girl. … read more
Peter Collins
Peter Collins
Barrister
Bar Professional Training Course
1 satisfied customers
If a without prejudice offer is made say with a 14 days
Second opinion] Hi JimIf a without prejudice offer is made say with a 14 days deadline, can it be withdrawn mid way for any reason ? What are the consequences hypothetically for such withdrawal in cir… read more
James Easson
James Easson
Consultant Solicitor
Graduate Diploma In Law (Advanced)
8 satisfied customers
Ive just come across your site looking for an answer to a
hello, ive just come across your site looking for an answer to a query my micro entry has flagged up … read more
John Melis
John Melis
Principal Solicitor
Diploma In Law
3,109 satisfied customers
Not really a legal question but an administrative one. I
Not really a legal question but an administrative one. I asked a legal question approximately 2 weeks ago, got the answer and had £56 deducted from my bank account. I had no further communication with… read more
frantzgregory
frantzgregory
825 satisfied customers
We would like to know the options we can pursue following an
We would like to know the options we can pursue following an assault and an outline likelihood of success. last Saturday our neighbour hammered at the door and then proceeded to verbally threaten us. … read more
Bruce Schreiber
Bruce Schreiber
Juris Doctor
508 satisfied customers
I have been overcharged by my solicitor They have charged me
I have been overcharged by my solicitor They have charged me twice on 2 different ledgers for the same service. It has been 10 days of stonewalling. What is the best course of action i can take? And i… read more
Jamie-Law
Jamie-Law
Solicitor
Bachelor of Laws (LLB)
6,613 satisfied customers
If a without prejudice offer is made say with a 14 days
Hi JimIf a without prejudice offer is made say with a 14 days deadline, can it be withdrawn mid way for any reason ? What are the consequences hypothetically for such withdrawal in circumstances of be… read more
Jamie-Law
Jamie-Law
Solicitor
Bachelor of Laws (LLB)
6,613 satisfied customers
Is use of essay writing services at Cambridge university
Is use of essay writing services at Cambridge university illegal? … read more
Peter Collins
Peter Collins
Barrister
Bar Professional Training Course
1 satisfied customers
I was working for approx., 6 months at a firm. It was an
Hi JimI was working for approx., 6 months at a firm. It was an employment contract. My question is specifically concerned with breach of contract and constructive dismissal claim.I had a fixed term co… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
I have sold my flat in Poland, opened an account in Poland
I have sold my flat in Poland, opened an account in Poland in £. I now wish to transfer the £30,000 to my English bank and share it with my sister. Are there legal complications or can I just do this?… read more
Peter Collins
Peter Collins
Barrister
Bar Professional Training Course
1 satisfied customers
I need help in phrasing a small paragraph using fancy legal
I need help in phrasing a small paragraph using fancy legal language as written by professional lawyer to use in permission for appeal along the lines of:We (the defendant) didnot receive the evidence… read more
James Easson
James Easson
Consultant Solicitor
Graduate Diploma In Law (Advanced)
8 satisfied customers
I heard two quick loud knocks at my front door half a second
I heard two quick loud knocks at my front door half a second apart at 6am this morning which I think might be the Police again but did not answer. What do you think I should do?… read more
Jo C.
Jo C.
Barrister
71,360 satisfied customers
Someone spreading rumours about me can I do something about
someone spreading rumours about me can I do something about it … read more
Jo C.
Jo C.
Barrister
71,360 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x