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Jo C. I purchased car recently by phone as I live in France
Hi, Jo C. I purchased car recently by phone as I live in France most of the time, I agreed to pay the full asking price if it was delivered to my garage, on receipt of the car I was told that the heat… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,762 satisfied customers
My son has just purchased a car from a car dealer, he has had
My son has just purchased a car from a car dealer, he has had the car checked over and it is not good, i.e. should not be driven, they are saying he must take it back to get a refund, should they not … read more
James Mather
James Mather
7,349 satisfied customers
Is there someone who could answer some questions about my husbands
Is there someone who could answer some questions about my husbands legal rights in connection with a new car which has now been in the garage for a total of 33 days in the last two months and Mercedes… read more
JGM
JGM
Solicitor
Bachelor's Degree
6,947 satisfied customers
Hi, My car was damaged in an accident through no fault of
Hi, My car was damaged in an accident through no fault of my own. The other party's insurer (zurich) sent an inspector to check the car and then allocated an amount for repairs. I went to the main dea… read more
James Mather
James Mather
7,349 satisfied customers
I purchased a new Mercedes CLS 350 CDI on the 30th April 2011.
I purchased a new Mercedes CLS 350 CDI on the 30th April 2011. Yesterday 14th May 2011 it broke down and has been taken back by the dealer I bought it from for repairs. Can I claim that the car is not… read more
Alice H
Alice H
Solicitor of the Senior Courts
Bachelor's Degree
2,008 satisfied customers
I bought a used car in Nov 2010 with a known fault on the rear
I bought a used car in Nov 2010 with a known fault on the rear wiper system which the dealer agreed to repair, When the fault was diagnosed by Citroen to be a computer fault and a repair would cost in… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,762 satisfied customers
Hi My friend purchased a used car from a reputable car
Hi My friend purchased a used car from a "reputable" car dealer on the 5th Jan 2011. She paid £2750 plus he charged her £100 for using her credit card! On arrival to collect the car she noticed it had… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
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I leased a car from Mercedes Finance. The return conditions
I leased a car from Mercedes Finance. The return conditions stated that the vehicle must be returned as per certain standards. They then state that if the customer returns the car with poor previous r… read more
UK-Justice
UK-Justice
Master's Degree
10,176 satisfied customers
RE Used car sale. Ive recently brought a second hand car andwithin
RE: Used car sale. Ive recently brought a second hand car andwithin a week i discovered lots of fault which were not mentioned in any of the pre-sale check which they "supposedly" carry out. I have re… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,762 satisfied customers
recently bought a second hand car from a dealer. we took the
recently bought a second hand car from a dealer. we took the car home but later that day it wouldn' start. we called the dealer and he came and fitted a new battery for us. we knew the handbrake neede… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
Hi, I currently have a vehicle on repair, post accident. The
Hi, I currently have a vehicle on repair, post accident. The fault was not mine and it was not in question. Repair have been carried out by an authorised garage, which was chosen by Insurance company.… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
14,255 satisfied customers
i sold a car privately, now there is a problem with the gearbox
i sold a car privately, now there is a problem with the gearbox which i had fixed back in january but was ok at point of sale.now the current owner wants me to pay for the gearbox repairs?… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
14,255 satisfied customers
last sunday i traded my car in for a new 1 at a car supermarket.The
last sunday i traded my car in for a new 1 at a car supermarket.The salesman appraised my car twice and road-tested it (500 yard test drive to the roundabout and back) and was satisfied.I collected th… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
14,255 satisfied customers
What rights does a consumer have when buying a second hand
What rights does a consumer have when buying a second hand car from a car dealer? I bought a second hand car only two weeks ago. At the time of the purchase, I also bought an enhanced warranty policy … read more
Jo C.
Jo C.
Barrister
Master's Degree
71,762 satisfied customers
I entered into a CONTRACT HIRE agreement with a car company
I entered into a CONTRACT HIRE agreement with a car company in November 2007. From the outset there were problems with the car. Within a few days I was compelled to take the car to the garage, and I p… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,762 satisfied customers
I have had my car in the garage. They diagnosed the problem
I have had my car in the garage. They diagnosed the problem and replaced the fuel delivery unit. The total cost was £611. I paid £400 in cash and the garage owner agreed to an installment plan for me … read more
PaulB
PaulB
Master's Degree
58 satisfied customers
hi can you help, my nephew bought a car from from a dealer
hi can you help, my nephew bought a car from from a dealer for £600, with a three month warrenty, but after taking it to a garage for an m.o.t. pre- test, the car was found to be un-roadworthy the und… read more
F E Smith
F E Smith
Bachelor's Degree
3,037 satisfied customers
Car broke down on motorway. Towed lo local garage. Diagnosed
Car broke down on motorway. Towed lo local garage. Diagnosed faulty part (fitted less than 12 months previously, paid for on Post Office Mastercard) had damaged engine. Contacted original fitting gara… read more
INC
INC
Solicitor-Advocate
Master's Degree
3,868 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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