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Hello, my name is***** am a qualified lawyer and it is my pleasure to assist you with your question today. What would you like to know about this please?
What were you told was supposedly done on the car?
I presume all was done under warranty and you did not pay anything?
I understand your argument but just lying and misleading you is not in itself unlawful. If we started challenging everyone who has not told the truth or bent the facts, then there will be a never-ending stream. It only really becomes an issue when such misleading comments or statements have resulted in losses to you. For example, if this was not a warranty job, but a paid one, and they mislead you and charged you for work which was not carried out, then that would be an issue. However, in this case no losses were suffered – this was a warranty job, it was not something which cost you anything so the fact that they had misled you would not invoke any breaches of laws. What you could argue is if they had told you that some specific work was done, such as that they had fixed something but they did not, you could argue that they had not completed the work to a satisfactory standard and that they should redo the work. However, if they only misled you about checking the car and they did not, this is not really a serious matter in the eyes of the law. It is a moral argument – I certainly agree it is immoral, but it is not unlawful.
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I cannot make up an answer which you would be happy with if it is not true - would you like e to lie to you too about what your legal position is? If that is what you want then I can come up with some lies to make you get the answer you are after nd will be happy with, but it will not be true. But I have to be honest and tell you what your legal position actually is, whether it is the answer you were hoping for or not...
ok but you will get the same answer because it is your ACTUAL position, not the want you want to hear
I have been asked to look at this.
I can confirm that the answer you have received is accurate and the only one available unfortunately.