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Distance Selling Regulations I purchased products online on
Distance Selling Regulations I purchased products online on the 12th February and they were due to be delivered on the 22nd February, I emailed yesterday to cancel them as having now seen them elsewhe… read more
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I purchased a wedding outfit which the embroided pattern became
I purchased a wedding outfit which the embroided pattern became 'rubbed' excessively where I carried a clutch type hand bag. I returned it to the shop and the staff agreed it was faulty. I have since … read more
Ben Jones
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Legal Practice Course
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I found a suite on ebay and phoned the shop to make some inquiries
I found a suite on ebay and phoned the shop to make some inquiries about it i negotiated a price with the shop owner in which we agreed a small discount if i paid in cash on delivery . The suite was a… read more
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If i buy a piece of bespoke clothing and the sleeve diameter
If i buy a piece of bespoke clothing and the sleeve diameter is larger than I require, but the diameter of this was neither specified by me or seller, do I have any option to ask for refund or repair/… read more
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I recently purchased a kitchen around 3k via a website after
I recently purchased a kitchen around £3k via a website after an initial consultation (person visiting my home). They explained they do not have a showroom to keep costs down. understandable in this f… read more
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I am told by a company that I have written to about failure to give cancellation rights th
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Hi I bought a composite granite sink online and it was delivered
Hi I bought a composite granite sink online and it was delivered to me in March. I opened the packaging soon after delivery to check the contents were correct. The sink itself was packaged upside down… read more
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How long should I wait before considering small claims court
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Purchased fabric sofa from DFS. On inspection after delivery
Purchased fabric sofa from DFS. On inspection after delivery the colour of the fabric looks stained in some places and gives the impression that it is not new. After a week DFS store sent an uphostler… read more
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Jo C.
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Hello I have purchased from Benson for Beds the signature
Hello I have purchased from Benson for Beds the signature bedroom range which now apparently is done through the manufacturer, which i was not told at the time of purchasing. i ordered the on the 1st … read more
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In June 2007 extraordinary rainfall resulted in property flood;
In June 2007 extraordinary rainfall resulted in property flood; in addition to flood remedial work, I decided to extend the property adding a third bedroom and sitting room extension plus entrance hal… read more
DR Lawyer
DR Lawyer
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my 70yr old ,wheelchair- bound Mother,was taken by friends to purchase a 3 seater settee a
my 70yr old ,wheelchair- bound Mother,was taken by friends to purchase a 3 seater settee and chair from DFS.After waiting 4 weeks for it to be made up for her,the delivery men were unable to get it in… read more
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Good Morning. I ordrered a kitchen from home base in feb 2010. they failed to deliver in
Good Morning. I ordrered a kitchen from home base in feb 2010. they failed to deliver in March. Computer error order cancelled. After complaining i got a third off and a new date in May. Same again. N… read more
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HelloI chose to opt for the Michael Jackson souvenier tickets
Hello I chose to opt for the XXXXX XXXXX souvenier tickets instead of a refund when he died. Lastiminute.com posted them out to me but they souvenier brochure was all tatty and the tickets bent out of… read more
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Just received my Mess Dress back from the dry cleaners and
Just received my Mess Dress back from the dry cleaners and they have damaged the pips, buttons and the sleeve accoutrements are coming away from the material. I have taken it away as I have a dinner n… read more
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we bought a new car (and scrapped an old car under the scheme)
we bought a new car (and scrapped an old car under the scheme) and waited 19 wks for delivery, it was wrong. The manufacturer & franchise agreed a rebuild was more cost effective and last Thurs we too… read more
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I bought a suit for my daughter wedding priced 375 not in
I bought a suit for my daughter wedding priced £375 not in a sale and not marked as seconds. I now find the suit faulty the shop has only offered to have altered by their seamstress and she was going … read more
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I have recently purchased a kitchen worktop. It has blemishes
I have recently purchased a kitchen worktop. It has blemishes in it which the retailer says are normal but on comparison with the sample and other worktops in other shops are unusual, unsightly and un… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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