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A holiday arranged by a company and when arrived at the airport
A holiday arranged by a company and when arrived at the airport we are told the airline has overbooked, therefore missed our holiday. How can we recover our costs?.… read more
James Mather
James Mather
7,349 satisfied customers
The plane we were on took 11 hours to reach its destination
The plane we were on took 11 hours to reach its destination instead of 5 because the wheels did not retract after take off. The plane flew over Dublin for a few hours to burn fuel and then another 2 h… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
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I have been on holiday with Thomson and resort was awful and
I have been on holiday with Thomson and resort was awful and we were treated very badly - asked for downgrade from All Inclusive to Half Board whilst still on holiday and Thomson reps advised reservat… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
Hi Alex, can you please draft me a letter of claim to a holiday
Hi Alex, can you please draft me a letter of claim to a holiday company for a diss appointing visit to one of their villas… read more
Alice H
Alice H
Solicitor of the Senior Courts
Bachelor's Degree
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My elderly godmother and her friend have booked a holiday to
My elderly godmother and her friend have booked a holiday to Tunisia with XXXXX XXXXX when they got home and looked at the hotel in excitment they noticed that all but essential travel is not recommen… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
Hello , I went on holiday with my family of 5 to a specific
Hello , I went on holiday with my family of 5 to a specific resort in Tenerife on aug 12th for 10 days. On arrival at the hotel , we were infomred it was overbooked and we had been allocated sonme roo… read more
Thomas Judge
Thomas Judge
9,958 satisfied customers
Hi. We are the owners of a villa in Egypt which we rent out
Hi. We are the owners of a villa in Egypt which we rent out via a UK based web rental site. A recent renter found it to be unsatisfactory upon arrival, and promptly drove 100 km to another resort and … read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
HI I BOUGHT A TIKET TO FLY TO TUNISIA FROM THOMS COCK AGNCY.THE
HI XXXXX TIKET TO FLY TO TUNISIA FROM THOMS COCK AGNCY.THE DEPARTURE TIME WAS 6:00AM,FROM EAST MIDLANDS AIRPORT. TO GET TO THE AIRPORT FROM SHEFFIELD I BOUGHT A CAOCH TIKET FROM SHEFFIELD TO THE EAST … read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
I booked a holiday in April 2010 with Thomsons going to Benidiorm
I booked a holiday in April 2010 with Thomsons going to Benidiorm Spain in October 2010, I then took a Travel Insurance out with a firm called Avanti with being 79yo they put me through a screening te… read more
Thomas Judge
Thomas Judge
9,958 satisfied customers
Hi iw as wondering if you could give me any advise, my partner
Hi iw as wondering if you could give me any advise, my partner recently got sent down for 12 months, he was forced into pleading guilty to as his solicitor thought it was the best option to get a shor… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,310 satisfied customers
under the S75 of the 1974 credit consumer act. Are credit card issuers eg Lloyds re
under the S75 of the 1974 credit consumer act. Are credit card issuers eg Lloyds responsible for claims for the volcanic ash cancellation of holidays if all payments were made with their card… read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
Three weeks before we leave for a family holiday in Egypt,
Three weeks before we leave for a family holiday in Egypt, our travel agent has advised that our hotel has been changed due to "operational reasons". Under their terms and conditions, it says that the… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
I paid for an all inclusive package with Thomson Holidays as
I paid for an all inclusive package with Thomson Holidays as I was advised by a member of their staff that it would include branded drinks. It turned out not to be the case and I had to pay for my cho… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,310 satisfied customers
we had a holiday booking made through hotelsbooked.com, to
we had a holiday booking made through hotelsbooked.com, to Sicily from the 9 - 16 April we got delayed due to the ash fallout ,and finally made it home on the 22nd April Hotles booked.com collect the … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,310 satisfied customers
I am trying to claim compensation from Thomsons because I c&
I am trying to claim compensation from Thomsons because I contracted the Norovirus whilst on board the Island Escape. The company are not accepting any liability but I want to know if there were any n… read more
Thomas Judge
Thomas Judge
9,958 satisfied customers
my ex boyfriend assaulted me and i work in a call centre 2
my ex boyfriend assaulted me and i work in a call centre 2 deks away from him- he got arrested and admitted assault however work asked him to move teams and he refuses, they say they are scared to mov… read more
Street Legal
Street Legal
Solicitor
Bachelor's Degree
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my husband has been charged with sexual assault by touching
my husband has been charged with sexual assault by touching in spa as he was receiving a massage. despite the evidence being he said/she said the cps are prosecuting. he is innocent and i believe him,… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,310 satisfied customers
Hello, Suspected misuse of VISA card in UK On 19.5.09,
Hello, Suspected misuse of VISA card in UK On 19.5.09, I authorised use of my VISA debit card to pay for holiday flights to Greece with Thomson airways on 7.6.09, returning 14.6.09, for myself and one… read more
lawsolved
lawsolved
Bachelor's Degree
1,484 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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