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Last year I consigned 2 pieces of Jewellery to an auction
Last year I consigned 2 pieces of Jewellery to an auction house to sell on my behalf and I agreed to a reserve price of £800 for 1 item and £1500 for the other. Since then the auction house has claimed that the items have been stolen. Police have been involved and also viewed their CCTV and couldnt find anything. I am expecting compenstation for these lost items. They have only offered me £2300 for the property, but I have subsequently had a valuation and the items are worth £9000. Surely this is the amount I should be compensated? … read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
11,900 satisfied customers
I am a hotelier. A guest spent a night in a hotel and
I am a hotelier. A guest spent a night in a hotel and dropped his gold bracelet outside the premises. A friend of his, who is also a guest, found the chain and handed it to our receptionist, who put i… read more
James Mather
James Mather
22,630 satisfied customers
During my journey with Swiss Air, my photo camera was stolen
During my journey with Swiss Air, my photo camera was stolen from my checked luggage. I wrote a complaint to Swiss Air customer service twice and never received any response. From what I am reading, a… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,766 satisfied customers
My partner and I have split. She lives in the UK she asked
My partner and I have split. She lives in the UK she asked me to leave the family home and go back to Portugal where I have been living on and off for 17 months. A week after leaving she accused me of… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,347 satisfied customers
I have been caught on camera stealing from work. I still had
I have been caught on camera stealing from work. I still had 2 items at home so I confessed to them and gave them back. I sold 2 items and still have another. Should I contact my company and admit to … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,347 satisfied customers
I got an expensive camera stolen on holiday at gatwick but
I got an expensive camera stolen on holiday at gatwick but travel insurance company are declining it as its the day after the insurance runs out, we flew through the night so we landed early hours the… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
11,900 satisfied customers
My contents insurance had a £5,000 valuables limit on it.
My contents insurance had a £5,000 valuables limit on it. It turns out this was not sufficient. The insurance co. now want me to list and value all items not stolen. There was no intention on my part … read more
UKSolicitorJA
UKSolicitorJA
Bachelor's Degree
390 satisfied customers
I went to a jewellers who buy gold, after reveiwing the gold
I went to a jewellers who buy gold, after reveiwing the gold I handed over and weighing they made me an offer to purchase which I accepted, they then gave me a printed receipt for the payment which th… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
11,900 satisfied customers
hi i have car insurance on a car that was stolen,i made a claim
hi i have car insurance on a car that was stolen,i made a claim for theft, but they are only offering 200, so said i would cancel claim, so i asked company to change car details to put replacement car… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
I was burgled end of last july ,I had house insurance cover
I was burgled end of last july ,I had house insurance cover for £50,000 ,fifteen thousand of that i was told for high valued items ,I had many things stolen lap top,gold pen ,all of my jewellery that … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,347 satisfied customers
Hi I receved the email below regarding my handmade jewellery,
Hi I receved the email below regarding my handmade jewellery, I hadn't heard of them before or seen they're jewellery can you give me adivce on where I stand, I checked the IP office website and cann'… read more
James Mather
James Mather
22,630 satisfied customers
My sister, who has lived in the family home for over 23 years
My sister, who has lived in the family home for over 23 years and is an administrator of our late father's estate, is attempting to force my siblings and myself to accept her offer to buy the property… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
11,900 satisfied customers
my engagement ring was damaged in an accident. The stone was
my engagement ring was damaged in an accident. The stone was lost, the setting broken but i still have the band. However it was 16yrs old and I never took it off. The accident meant I had to have it r… read more
Daniel Smith
Daniel Smith
Bachelor's Degree
1,213 satisfied customers
Hi. I bought an engagement ring in egypt last year costing
Hi. I bought an engagement ring in egypt last year costing just under £1300, When i came home i needed it making a size smaller so took it to a local reputable jewellers. When it finally arrived back … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,347 satisfied customers
I have had articles stolen from work on 3 occasions now and
I have had articles stolen from work on 3 occasions now and despite telling my employers they have done nothing ,not even reported to the police.On the 1st occasion they suggested I leave my bag in th… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,299 satisfied customers
hi,I sent some coins to a dealer for valuation,on behalf of
hi,I sent some coins to a dealer for valuation,on behalf of my mother,I accepted the offer verbally expecting a written confirmation to follow for me to agree by e-mail.My mother had second thoughts a… read more
UK
UK
Legal Adviser
Vocational, Technical or Trade Scho
1,760 satisfied customers
im having a claim investigated by royal mail for a delivery
im having a claim investigated by royal mail for a delivery that i never recieved.so far it has taken 3 months and ive recieved no information from them.what civil action could i take?… read more
A. Stewart
A. Stewart
Master's Degree
2,140 satisfied customers
an article is left on an aeroplane. Can you report is stolen
an article is left on an aeroplane. Can you report is stolen and receive a crime reference number, or would you be expected to check lost property departments first… read more
INC
INC
Solicitor-Advocate
Master's Degree
3,882 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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