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When we were first married in 1960 we bought G Plan
When we were first married in 1960 we bought G Plan furniture which served us well for many years. After almost 58 years of marriage we did not want to spend a lot of money on replacing furniture. Nev… read more
JimLawyer
JimLawyer
Consultant Solicitor
Graduate Diploma In Law (Advanced)
312 satisfied customers
Bought a sofa from DFS, model in shop shows the arm pads to
Bought a sofa from DFS, model in shop shows the arm pads to be zipped in to place, main reason for purchasing this item, having now received the sofa I now find the arm pads have have been stitched in… read more
James Mather
James Mather
7,350 satisfied customers
I bought some bedroom furniture in july and paid in full. They
I bought some bedroom furniture in july and paid in full. They delivered it on 5/9/11 and it is a disgrace. I rang the shop and they sent domeone out to inspect it and he agreed it was a mess, I was t… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
we bought a 3 piece suite, cost 3145-00, it is so uncomfortable
we bought a 3 piece suite, cost £3145-00, it is so uncomfortable we cant sit on it for long. we thought it had coil springs, but it has'nt. we was told it , but it isnt in writing. we want them to col… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
Have a problem with an employee. We run a small furniture
Have a problem with an employee. We run a small furniture business where the employee is a sale assistant. This morning we received a telephone call from past customer who was complaining that our emp… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
Hi. I bought a peice of furniture 3 years ago. It has just
Hi. I bought a peice of furniture 3 years ago. It has just erupted with wood boring beetles. Can i sue the store that i bought it from? can i reasonably expect the store to pay for my house to be surv… read more
Thomas Judge
Thomas Judge
9,977 satisfied customers
Thirteen and a half weeks ago I purchased a leather cool chair
Thirteen and a half weeks ago I purchased a leather cool chair and three seat setee, from SCS Stockton. Approximate cost £2400. I was told there would be a 12 week wait for delivery but a guarentee fo… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
We bought a corner unit a chair and a 3 seater settee from
We bought a corner unit a chair and a 3 seater settee from cis they had to replace everything as they could not get the colour right on a repair we had to wait two months for the new corner unit a cha… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
i ordered a new lounge sweet on the 8th aug, was told it would
i ordered a new lounge sweet on the 8th aug, was told it would be 2 weeks, it finally arived last sat after many phone calls and a lot of stress and going back to the shop the owner who is also the gu… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
I bought a riser recliner chair from a store and tried it out
I bought a riser recliner chair from a store and tried it out before buying. It was delivered last tuesday 20th july 2010.. Unfortunately in use my back is not being correctly supported and I have had… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,766 satisfied customers
Hello. Can I get a refund from DFS if I bought the wrong sofa
Hello. Can I get a refund from DFS if I bought the wrong sofa due to a misunderstanding in the shop? I can explain in more exact detail if necessary. Thank you, Lesley Wilson… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,766 satisfied customers
I am the customer. In summary I bought a 2 piece suite off
I am the customer. In summary I bought a 2 piece suite off Ebay just over month ago. I collected them. Both sofas broke so they made me take them back about a week ago. They have basically accepted li… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
i bought sofa bed from happy home furnishers on dec 6th 2008. the
i bought sofa bed from happy home furnishers on dec 6th 2008. the item wasnt used until 24th dec. this december on my health visitor who visits to see my baby boy sat on the furniture and broke 2 spri… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
mattress bought on buy now pay later (1yr). Cannot use because
mattress bought on buy now pay later (1yr). Cannot use because it is firmer than the one in the shop. would this be classed as not fit for purpose? It also has caused a back problem that i will need t… read more
DR Lawyer
DR Lawyer
BA (HONS) Pgdl Pgdlp
2,318 satisfied customers
We bought a swival chair and foor-stool in February from Reids
We bought a swival chair and foor-stool in February from Reids Furniture. After four months we noticed the wood supports were showing cracks. The company was informed and a Technician inspected the fu… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers
we bought a 3 piece leather suite from scs last november at
we bought a 3 piece leather suite from scs last november at a cost of £3,500 we have had problems from the day it was delivered . the recliner button has never worked properly and the upholsterer said… read more
INC
INC
Solicitor-Advocate
Master's Degree
3,882 satisfied customers
I bought a car - a Nissan Primera from a main dealer - which
I bought a car - a Nissan Primera from a main dealer - which was described, in a card in the windscreen and by the salesman, as having in-built satellite navigation. This was a determining factor in m… read more
lawsolved
lawsolved
Bachelor's Degree
1,484 satisfied customers
Consumer rights law. Clothing. Online Sale. Item arrived with
Consumer rights law. Clothing. Online Sale. Item arrived with a small rip in it. Ive asked the company for a partial refund (with in my consumer rights to do so). As the item is rare and cannot be rep… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,361 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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