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Type your question here. I was the victim of ID theft 2 years
Type your question here. I was the victim of ID theft 2 years ago (Police Reference given) and a mobile phone was "acquired on credit" in my name. The phone company (Virgin Mobile) refused to accept m… read more
James Mather
James Mather
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Hello, I had an account with Virgin media for phone and broadband
Hello, I had an account with Virgin media for phone and broadband and to cut a long story short refer to email I sent that Virgin Media did not respond to:........................ Hello, I am about to… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
How do I take legal action to get Virgin Media to remove a
How do I take legal action to get Virgin Media to remove a default notice incorrectly issued under the CCA. Over the last 5 months I have exhausted my attempts with OFCOM, their adjudicator, Office of… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
Do i have a case to take Virgin media to the small claims court? My
Do i have a case to take Virgin media to the small claims court? My new neighbour knocked on my door and informed me that the day before that in order for them to get connection they ran some cables t… read more
UK-Justice
UK-Justice
Master's Degree
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In July I thought that I would change services from Virgin
In July I thought that I would change services from Virgin Media to TalkTalk. A tech guy made changes to my phone line, some of which involved him having to visit the exchange. I cancelled my account … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,391 satisfied customers
My daughter works for Virgin Media in their call centre in
My daughter works for Virgin Media in their call centre in Sheffield. She has been there for just over 14 months. However for the first six months she was employed by Hays Recruitment and contracted o… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,334 satisfied customers
i have written to virgin media to cancel my subscripion contract
i have written to virgin media to cancel my subscripion contract giving 30 days notice quoting section (jplus sub paras) regarding the excesive monies that are being taken far in excess of my contract… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,334 satisfied customers
I have been a Virgin media customer for approx 8 years. After
I have been a Virgin media customer for approx 8 years. After having an engineer out today with the intention of having an additional box installed, it was discovered that my boxes being run off of my… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
Virgin Media have had problems with my email address and are
Virgin Media have had problems with my email address and are currently trying to re-instate it to me. Several weeks ago I could not access my email address. Customer Service gave me the address of a m… read more
James Mather
James Mather
7,350 satisfied customers
My telecommunications provider are in breach of their contract
My telecommunications provider are in breach of their contract to me, by refusing to accept/ acknowledge payments I have made to them, even providing bank statements has proof. They have also refused … read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
11,909 satisfied customers
Hi, I currently find myself in a situation with Talk Talk,
Hi, I currently find myself in a situation with Talk Talk, where they are invoicing me for services (telephone line and broadband) that they do not provide or 'own'. I switched to Virgin Media for bot… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,391 satisfied customers
Hi,not sure how this works,but here it is . I set up a contract
Hi,not sure how this works,but here it is . I set up a contract with Virgin Media on october 2009, when they done the instalation , the have messd up my TV arial connection.I paid my bill till March 2… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,391 satisfied customers
I have recently been informed by Virgin Media that I owe them
I have recently been informed by Virgin Media that I owe them £33.34 for services received via another company (Telewest) that they took over/bought over ten years ago. I was not aware of this and now… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,391 satisfied customers
Hi, Virgin media took money from me but not sending tickets.
Hi, Virgin media took money from me but not sending tickets. they are always saying we are sending but its been a month and I didn't recive any ticket. If I didn't receive any ticket and I lost my hol… read more
Shan G
Shan G
Master's Degree
559 satisfied customers
HELLO THERE,I SHALL REPEAT MY QUESTION AS I STILL HAVE NOT
HELLO THERE, I SHALL REPEAT MY QUESTION AS I STILL HAVE NOT RECEIVED AN ANSWER . IN 2006 DECIDED TO START A CONTRACT WITH NTL IN ORDER TO HAVE MY TELEPHONE AND TV TOGETHER WITH THEM.I WAS VERY HAPPY W… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,391 satisfied customers
I recently split from my girlfriend 5 months ago from a rented
I recently split from my girlfriend 5 months ago from a rented house in my name, the problem is she has a virgin media box in the house she wont give back and this will cost me £250 if I dont return, … read more
PTS Law Ltd
PTS Law Ltd
35 years experience English Solicit
1,198 satisfied customers
I am owed money going back 10 months by Virgin Media for monies
I am owed money going back 10 months by Virgin Media for monies taken by direct debit. Are they required to pay me any loss of interest in regards XXXXX XXXXX sum?… read more
Tulkinghorn
Tulkinghorn
Bachelor's Degree
1,141 satisfied customers
This question relates to a product called a Eurovox set top
This question relates to a product called a Eurovox set top box. It is claimed by Virgin Media that this product is an "unauthorised decoder".. What is the name of the person or organisation in the UK… read more
Samuel Hunton
Samuel Hunton
-
Vocational, Technical or Trade Scho
186 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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