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The warranty on my home has expired but the problem I have
The warranty on my home has expired but the problem I have is an existing one that has been 'rectified' previously by the builder. Should they still re-rectify the problem or am I now completely liabl… read more
James Mather
James Mather
7,349 satisfied customers
Hi, I bought a caravan from a manufacturer approved dealer
Hi, I bought a caravan from a manufacturer approved dealer 3 years ago (2010), this caravan has been serviced as per the manufacturers recommendations since new. The caravan has now been deemed as ser… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,915 satisfied customers
Hi. We have a static caravan, which we purchased in April 2011
Hi. We have a static caravan, which we purchased in April 2011 from the park owner. I have no problem with the park owner, but since the purchase we have had 24 warranty issues ranging from leaking ga… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
11,878 satisfied customers
my granddaughters contract mobile phone keeps breaking. it
my granddaughter's contract mobile phone keeps breaking. it freezes deletes messages or she is unable to read or send text messages. she has taken the phone back at least 6 times but the problem still… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
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I purchased a second hand vehicle in March of this year. it
I purchased a second hand vehicle in March of this year. it came with a warranty issued by Auto Protect. Before taking delivery I requested the vehicle be serviced and MOTd at my expense. on driving t… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,915 satisfied customers
In December 2010 we purchased a Lamona oven from xxxxxxx
In December 2010 we purchased a Lamona oven from xxxxxxx Joinery. The oven came with a 12 month guarantee. After 16 months of standard use the oven sparked and fused the mains, after this he oven stop… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,915 satisfied customers
Do I have to accept repair of a faulty boiler instead of refund
Do I have to accept repair of a faulty boiler instead of refund of my money under the Sale of Goods Act In October 2010 I was quoted £1000 for a replacement combi boiler as mine was getting a bit old.… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
My vehicle has just been diagnosed as mechanically terminal,
My vehicle has just been diagnosed as mechanically terminal, the reason for this is a long standing problem with an engine part being inferior, the manufacture has known of this fault for three years … read more
James Mather
James Mather
7,349 satisfied customers
Purchased a SAT NAV from well known High Street Store 4th Jan
Purchased a SAT NAV from well known High Street Store 4th Jan for a gift. Sealed box was opened 17th Jan, only to find that the screen was cracked!. Clearly a manufacture fault, but retailer Customer … read more
Jo C.
Jo C.
Barrister
Master's Degree
71,915 satisfied customers
Hi. Wonder if you could advise please. Brought a Candy washer/dryer
Hi. Wonder if you could advise please. Brought a Candy washer/dryer December 2009, since when it has broken down 3 times - twice the dryer broke and now (today) the washing cycle itself. Engingeer com… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,915 satisfied customers
TV bought less than 2 yrs ago, along with extended warranty.
TV bought less than 2 yrs ago, along with extended warranty. Has broken a 3rd time recently store keep referring me to extended warranty - they have collected tv twice taken it away for 2 weeks at a t… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,915 satisfied customers
Hey, My son bought a second-hand Peugeot 306 from a dealer
Hey, My son bought a second-hand Peugeot 306 from a dealer 5 months ago. The dealer gave a 3 mth warranty and during this time the car went back 3 times to have a oil leak repaired. (3rd time was in l… read more
Jo C.
Jo C.
Barrister
Master's Degree
71,915 satisfied customers
Bought a Sony KDL40W4500 TV in Dec 2008 from Comet. Cost over
Bought a Sony KDL40W4500 TV in Dec 2008 from Comet. Cost over £800 plus a stand and DVD, nearly £1200. TV had standard 1year manufacturer's warranty. Set has now developed a screen fault which is like… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
I bought a second hand car from car world supermarket, within
I bought a second hand car from car world supermarket, within the 3 month warranty it developed a porblem, which they have tried ti fix but have failed to find the problem, I rang them today and they … read more
Thomas Judge
Thomas Judge
9,958 satisfied customers
I bourght a Sony audio system at the end of Feb 2009. It has
I bourght a Sony audio system at the end of Feb 2009. It has been exchanged twice for the same type of machine but the third machine has now gone wrong with the same problem as the others. Can I deman… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
I purchased a car last Saturday for the price of 1175 with
I purchased a car last Saturday for the price of £1175 with a 30 day warranty. On Wednesday two drive belts shredded doing much damage to electrics and also the powersteering developed a serious leak.… read more
TNV
TNV
Bachelor's Degree
1,215 satisfied customers
Hi, I bought my son a car audio system for xmas. The retailer
Hi, I bought my son a car audio system for xmas. The retailer provided 12 month warranty and the manufacturer 24 month warranty. After 14 months the system developed a fault, where by he contacted the… read more
lawsolved
lawsolved
Bachelor's Degree
1,484 satisfied customers
A friend purchsed an airsoft rifle for my son (as my son was
A friend purchsed an airsoft rifle for my son (as my son was not registered with the shop to buy one, but is legally allowed to use one at his airsoft site) and the gun is faulty. They shop are refusi… read more
Tulkinghorn
Tulkinghorn
Bachelor's Degree
1,141 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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