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We've bought flight tickets from a travel company mytrip.com
Hi. We've bought flight tickets from a travel company mytrip.com for a ***** ***** flight on 14th of September which went bankrupt on 23d of September. We tried to claim our money back from mytrip.com… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,510 satisfied customers
We are going on a family holiday to Greece in August, from
We are going on a family holiday to Greece in August, from the UK, where we are resident. The holiday firm is ATOL-protected - we have checked this. We understand there is also protection to consumers… read more
Alex J.
Alex J.
Commercial/Corporate
LLB
2,074 satisfied customers
Why wont the travel agent let the person who booked cancel
Why wont the travel agent let the person who booked cancel or change the name on the booking. The person is my ex partner and we do not want him to travel. I have reimbursed him. H ehas been told that… read more
Stuart J
Stuart J
Advocate
7,388 satisfied customers
We booked tickets for three persons in travel house UK thru
We booked tickets for three persons in travel house UK thru internet last June 16,2012. The arrangements, we need to pay £50 per head for reservation, then the balance should be until September 2012. … read more
Alex J.
Alex J.
Commercial/Corporate
LLB
2,074 satisfied customers
Dear Just Answer, Ive booked flight through ATOL protected
Dear Just Answer, I've booked flight through ATOL protected agency back in January for coming Easter Period dates departure on 29/03/2012 to New Delhi and return 15/04/2012 From Mumbai through their w… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,676 satisfied customers
we have been misrepresented by a travel agent who said they
we have been misrepresented by a travel agent who said they were ATOL protected, but are NOT and I paid them deposit for 4 tickets - £600 as a bank transfer and cancelled the booking within 24hrs as t… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,676 satisfied customers
Regarding non-refund of airline ticket purchased through expedia.com.
Regarding non-refund of airline ticket purchased through expedia.com. 2 tickets purchased (£750.00 approx) for flight 20 april. Ash cloud caused flights to be cancelled. Applied for refund, which was … read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,792 satisfied customers
I booked a flight with the travelhouse.co.uk (E-Ticket numbers;
I booked a flight with the travelhouse.co.uk (E-Ticket numbers; 2089668243206 & 20896682432070) Through Mr. Victor Hunt, Travel Consultant. … read more
Thomas Judge
Thomas Judge
10,011 satisfied customers
An ATOL registered Travel Agent booked an airline ticket to
An ATOL registered Travel Agent booked an airline ticket to Kenya for me in a name that did not correspond to that name on my passport, since he booked it for me before I had completed and signed the … read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
I have paid approx 800 by credit card and the other 2800 by
I have paid approx 800 by credit card and the other £2800 by cheque for our holiday and I think we now have no cover in recovering these monies, am I right, as flyglobespan have gone bust, ot beach ar… read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
I have currently booked 2 flights to turkey which cost 80
I have currently booked 2 flights to turkey which cost £80 each. After booking the flights i received a confirmation email informing me tickets will be forwarded to me 1-2 weeks before departure. Late… read more
F E Smith
F E Smith
Bachelor's Degree
8,034 satisfied customers
I need to do an international background check of a man who
I need to do an international background check of a man who says he lives in South Sussex, England. His full name isXXXXX birth date april 29, 1950… read more
F E Smith
F E Smith
Bachelor's Degree
8,034 satisfied customers
I made a claim against ATOL (Civil Aviation Authority) for
I made a claim against ATOL (Civil Aviation Authority) for some airline tickets as the ATOL protected travel agent went into liquidation. Altogether there were six claims because of different booking … read more
F E Smith
F E Smith
Bachelor's Degree
8,034 satisfied customers
i made a flight booking in premium economy with an agent &
i made a flight booking in premium economy with an agent & paid a deposit. The agent had said i could make date changes prior to ticket issue & no specific date was given to pay by. I requested a date… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,676 satisfied customers
In November I was booked to fly from Manchester to Bangkok
In November I was booked to fly from Manchester to Bangkok via Zurich with Swiss International. I booked & paid for the ticket through Expedia. Because of the blockade of Bangkok Airport, the flight w… read more
Claire D
Claire D
Solicitor
Bachelor's Degree
3,045 satisfied customers
I lost approximately 2800 due to the XL collapse. In October
I lost approximately £2800 due to the XL collapse. In October last I sumitted original receipts from Travel City, along with bank statements and copies of both sides of the relevant cheques. I have co… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,676 satisfied customers
Hi we booked on line with a business debit card our flights
Hi we booked on line with a business debit card our flights to Sweden with Stirling,they apparently have gone bust and we will not get any refund...can anyone please advise us?… read more
Donna Dodd
Donna Dodd
Head of Industrial Disease
Lawyer
182 satisfied customers
I have booked holiday to Bermuda flying with Zoom airlines
I have booked holiday to Bermuda flying with Zoom airlines which has gone bust.I paid the travel agent by credit card but one payment covered hotel and airline. The travel agent paid Zoom on his credi… read more
A. Stewart
A. Stewart
Master's Degree
2,140 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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