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hi I recently purchased a caravan from a dealer and have now
hi I recently purchased a caravan from a dealer and have now found out that the caravan is full of damp. I have paid for an independent health check and returned the caravan to the supplier with the h… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
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I purchased a Tempur mattress in store. As I understood they
I purchased a Tempur mattress in store. As I understood they were the answer to some one with my condition. As I have had spinal surgery some years ago and a good mattress is paramount to my well bein… read more
Claire D
Claire D
Solicitor
Bachelor's Degree
3,045 satisfied customers
Hello, I did just ask this question but I was not logged in
Hello, I did just ask this question but I was not logged in I don't think. Anyway basically I am wondering what the law is regarding returning an item of clothing. I bought the jacket 1 week ago from … read more
Aston Lawyer
Aston Lawyer
Head of Residential Property
LLB (HONS)
3,752 satisfied customers
I sent for a laptop fully described on Amazon as having a full
I sent for a laptop fully described on Amazon as having a full hd screen resolution (figures actually given were 1920 x 1080) - this was the reason I wanted it. A marketplace seller called Kikatek sen… read more
Jo C.
Jo C.
Barrister
Master's Degree
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I have just paid 3450 to We fight any claim and am seriously
I have just paid £3450 to We fight any claim and am seriously worried having read numerous blogs on them. My transaction went through only an hour ago. I feel extremely worried and want to cancel paym… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,310 satisfied customers
HelloI am seeking advice on where do I stand legally with
Hello I am seeking advice on where do I stand legally with regards XXXXX XXXXX a Refund? I have recently paid the sum of 1200 sterling for 3 Nights (16th - 19th March - 2011) at the Mercure Queens Hot… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
Please advise if the distant selling regulations 2000 should refund shipping charges
Please advise if the distant selling regulations 2000 should refund shipping charges as well as goods if I ordered and didn't like the item. the company have only refunded goods + Vat and state it is … read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
I purchased a new coffee table from a well known retailer.
I purchased a new coffee table from a well known retailer. On delivery it was damaged and I contacted them immediately. It was returned and I was promised a refund. They have now sent me a crdit note … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,310 satisfied customers
Hi, Had my wedding 22nd May. Paid a company to do 80 white
Hi, Had my wedding 22nd May. Paid a company to do 80 white chair covers, decoration of the top table, decoration of cake table and decoration of the gift table. Week before the wedding spoke to them a… read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
Hi I own an inependant handbag boutique, selling leather and
Hi I own an inependant handbag boutique, selling leather and synthetic handbags. A client bought a sythetic handbag before christmas and has used it for 5 months and there is now a very slight fraying… read more
UK
UK
Legal Adviser
Vocational, Technical or Trade Scho
1,760 satisfied customers
If I pay a 500 deposit for a stock listed second hand car,
If I pay a £500 deposit for a stock listed second hand car, with the balance to finance, but two days later, I decide not to purchase the vehicle, am I entitled to a full refund. I have been told by a… read more
UK
UK
Legal Adviser
Vocational, Technical or Trade Scho
1,760 satisfied customers
ive had my power sofa and love seat a week .when it started
ive had my power sofa and love seat a week .when it started having faults .a company came out to look at it and could not fix it. am i entiled to my money back… read more
Senior Partner
Senior Partner
Bachelor's Degree
4,582 satisfied customers
6 days ago I bought a double bed which I paid for in full (debit
6 days ago I bought a double bed which I paid for in full (debit card). It is not due to be delivered for 2-4 weeks. I would like a refund but have been told by the supplier that they will withhold 20… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,310 satisfied customers
Hi I made a flight reservation for my family to Dubai via
Hi I made a flight reservation for my family to Dubai via Olympic Airlines for December 2009 in July 2009. I was not informed until December 2009 although they claim that they sent an email in October… read more
INC
INC
Solicitor-Advocate
Master's Degree
3,868 satisfied customers
I purchased a camera 3 months ago and it has developed a fault
I purchased a camera 3 months ago and it has developed a fault whilst using it in the normal manner. The company is refusing a refund since it is outside of the intial 30 day period. What is considere… read more
Jo C.
Jo C.
Barrister
Master's Degree
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i have just purchased a car part online for 1000. Turns out
i have just purchased a car part online for £1000. Turns out i dont need it. Have tried to return it for a full refund. The company initially refused to give me a refund. After 10 minutes of arguing t… read more
F E Smith
F E Smith
Bachelor's Degree
7,813 satisfied customers
Hello, reserved a house, paid for one extra (garden fence),
Hello, reserved a house, paid for one extra (garden fence), withdrew from purchase, the extra had not yet been fitted. Am I entitled to a refund of the extra (£309)?… read more
INC
INC
Solicitor-Advocate
Master's Degree
3,868 satisfied customers
Hi , I have a question .I hired a MBA coaching company
Hi , I have a question .I hired a MBA coaching company to provide coaching services. The agreement was to pay in 3 installements. Full refund if I was not happy with the services. Beyond that 50% and … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,310 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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