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Thomas, Lawyer
Category: UK Law
Satisfied Customers: 7617
Experience:  BA (Hons), PgDip, Practising Solicitor
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I rent a flat which is fully managed by the management company

Resolved Question:

I rent a flat which is fully managed by the management company (here letting agent Martin&Co). I need to speak with the landlord directly, not through the company. Marin&Co does not want to give me my landlord's contact details as they claim that all communication must by through them and not via the landlord. Is it right? Is there any law/regulation which requires them to give me such details on my request?
Submitted: 7 years ago.
Category: UK Law
Expert:  Thomas replied 7 years ago.



Yes, there is. Under s1 Landlord & Tenant Act 1985 the landlord must provide their address within 21 days of a written request for the same.

If they do not comply then they are guilty of a criminal offence in summary form and liable for a level 4 fine (about £2,500.00). Refer them to the legislation.


If you wish to have an address immediately then you can pay to download a copy of the registered title to the property from the Land Registry. This will have an address for service for the landlord on it:-


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Kind regards,



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