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I went on holiday last year and basically did not get what I
I went on holiday last year and basically did not get what I paid for, the company are not abta registered please advise.… read more
Jamie-Law
Jamie-Law
Solicitor
Bachelor of Laws (LLB)
1,358 satisfied customers
Missold an upgrade Hi JennyMy father booked a holiday
Missold an upgrade Hi Jenny My father booked a holiday for the whole family (6 adults and 6 children) to spend 4 nights at the Hotel New York in Disneyland Paris. He booked through a website offering … read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,792 satisfied customers
this is complicated live in britain i stayed in a hotel in
this is complicated live in britain i stayed in a hotel in the towm where my parents stay last night so my brother and his wife could have my bedroom. so this is where its hard toe explain i was drink… read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
We stayed at a four star hotel for one night only recently
We stayed at a four star hotel for one night only recently and paid 95.00. There were quite a few things about the room we were very unhappy about e.g. no heating so we were cold, no heater working in… read more
Stuart J
Stuart J
Advocate
7,444 satisfied customers
I booked a holiday with Coop Travel in March for a 3 night
I booked a holiday with Coop Travel in March for a 3 night trip to New York. It cost £4,500. I'd book a stretch Limo to transfer myself and my 3 teenage children to the 5* hotel but it didn't turn up.… read more
Stuart J
Stuart J
Advocate
7,444 satisfied customers
Please see below the emails sent between myself and lastminute.com. Hello On
Please see below the emails sent between myself and lastminute.com. Hello On 4th July 2012 I booked 3 rooms to stay at The Strathdon Hotel in Nottingham on 21st July 2012. On the 13th July 2012 I call… read more
Jo C.
Jo C.
Barrister
Master's Degree
82,886 satisfied customers
I experienced a very poor service from a spa facility. I complained
I experienced a very poor service from a spa facility. I complained in writing 2 days later asking for a full refund. (Did not complain at the time as all staff were junior). My mail was eventually an… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,571 satisfied customers
is it because I came in drunk the night before & had to ask
is it because I came in drunk the night before & had to ask you for a key?', I said 'But I'm on my holidays', I didn't get an answer. I went back upstairs to which the the male receptionist came up & … read more
Jo C.
Jo C.
Barrister
Master's Degree
82,886 satisfied customers
for jomo1972-first part:- I went to a hotel chain in England
for jomo1972-first part:- I went to a hotel chain in England at the end of November, from N ireland,for a few days, my workplace colleagues were playing football with our work and they stayed in a jur… read more
Jo C.
Jo C.
Barrister
Master's Degree
82,886 satisfied customers
i am a guest at a hotel and i have brought in some alchohol.
i am a guest at a hotel and i have brought in some alchohol. during a bed turn down, the management have seen my drink. they have asked me to take the drink down to reception and have said that they w… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,571 satisfied customers
Me, my wife and 2 1/2 year old son booked a hotel in Blackpool
Me, my wife and 2 1/2 year old son booked a hotel in Blackpool on spec on Sunday afternoon, to stay for 5 nights. When we booked, only I went into the reception area, as my wife stayed outside with ou… read more
Thomas Judge
Thomas Judge
10,026 satisfied customers
These problems occured on our recent trip (Dec 2010-Jan 2011). The
These problems occured on our recent trip (Dec 2010-Jan 2011). The tour company didn't answer my letter of the 14th Jan until 4th May can you help 1. On the day of booking you informed the party that … read more
UK-Justice
UK-Justice
Master's Degree
11,008 satisfied customers
I booked a wedding reception in February this year, for a wedding
I booked a wedding reception in February this year, for a wedding in September. It's all been very vague, I had to chase the Manager of the hotel on what the next steps of the process would be. We wer… read more
Jo C.
Jo C.
Barrister
Master's Degree
82,886 satisfied customers
A group of nine ladies had a weekend at a hotel in London in
A group of nine ladies had a weekend at a hotel in London in June. my friend and I were given a very small dreadful room therefore had to be upgraded My card was swiped when we arrived. We had to pay … read more
Joshua
Joshua
12,260 satisfied customers
Dear Sire / Madam I would like advice if i should pay a
Dear Sire / Madam I would like advice if i should pay a restaurant bill for food we did not order. Myself andwife booked a local restaurant to provide a buffet meal for 50 guests for our wedding recep… read more
Jo C.
Jo C.
Barrister
Master's Degree
82,886 satisfied customers
can u suggest what action my friend should take if any please
can u suggest what action my friend should take if any please? "I wkd at a london restaurant for the last 5 years,a 65yr old man, simon & wife Lesley were frequent customers, i got to know him quite w… read more
Jo C.
Jo C.
Barrister
Master's Degree
82,886 satisfied customers
Hi...can I sue the hotel who held my wedding reception for
Hi...can I sue the hotel who held my wedding reception for their wedding coordinator not turning up and the knock on effect that caused our wedding to be a disater? Could this be done on a no win no f… read more
Jo C.
Jo C.
Barrister
Master's Degree
82,886 satisfied customers
i am currently staying in a hotel, two of my handbags have
i am currently staying in a hotel, two of my handbags have gone missing i suspect they have been taken. i confronted the management and they said they have had their house keeping staff for over 10 ye… read more
A. Stewart
A. Stewart
Master's Degree
2,140 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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