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I bought two leather recliner chairs in January 2016. After
Hi - I bought two leather recliner chairs in January 2016 . After about 8 months, the leather on one of the chairs was starting to show patches - it looked like the colour of the leather (dark brown) … read more
Jamie-Law
Jamie-Law
Solicitor
Bachelor of Laws (LLB)
770 satisfied customers
I purchased a 3-piece suite from AHF Peterborough in January
I purchased a 3-piece suite from AHF Peterborough in January 2014. The suite was not delivered until Mid May 2014. In November 2014 we noticed two of the seat cushions were loosing the top colour of t… read more
Joshua
Joshua
Lawyer
LL.B (Hons), Prof. Dip. Law & Pract
26,215 satisfied customers
In September of 2011 my wife wanted our two settees re-upholstered
In September of 2011 my wife wanted our two settees re-upholstered because there was a small amount of sagging in the cushions. We commissioned Mrs Stuart - Banks proprietor of The Interior Studio of … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
I bought a sofs from CSL in November 2010. Its a fabric sofa
I bought a sofs from CSL in November 2010. Its a fabric sofa with feather inners on the scatter cushions and cushions you sit on and the fibre inners on the back cushions. It is a large corner sofa. W… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
I bought a two and three seater leather sofas from Aldiss on
I bought a two and three seater leather sofas from Aldiss on 13/10/2008 which have started to crack and the leather is peeling. I phoned the manager and was told as I didn't take out an extended warra… read more
Ben Jones
Ben Jones
UK Lawyer
Legal Practice Course
9,256 satisfied customers
I bought a sofa from Marks & Spencer earlier this year and
I bought a sofa from Marks & Spencer earlier this year and have had many problems since that time. I reported the problems and they eventually sent a technician from FIRA to check them. All they have … read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
Hello James, I have another legal issue that I would like
Hello James, I have another legal issue that I would like your advice on please. In September last year I bought a leather sofa that I damaged in transit home - the leather tore on the front of the sq… read more
James Mather
James Mather
7,349 satisfied customers
I contacted a plumber to fix a leak in my ensuite and he wrongly
I contacted a plumber to fix a leak in my ensuite and he wrongly identified the problem, replaced a working component and caused caused a bigger leak which then came though my lounge ceiling and marke… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
i bought a sofa 3-2-1 leather from DFS 1600 in Nov 2009 and
i bought a sofa 3-2-1 leather from DFS £1600 in Nov 2009 and reported a fault in Aug 2010 in single seater but when being repaired the other suites seemed to be going the same way so the repair compan… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
i bought a new suite 5 months ago i informed the retailer that
i bought a new suite 5 months ago i informed the retailer that the colour had come off and he sent his leather tester to see us ,he is now trying to get away with not replacing it repairing it or refu… read more
Jenny Mackenzie
Jenny Mackenzie
Vocational, Technical or Trade Scho
2,760 satisfied customers
i bought a sofa from dsf in nov last which after a month the
i bought a sofa from dsf in nov last which after a month the seat fell in. they came and stapled straps underneath to repair it. i called them again 7 weeks ago as the leather looks as though it has b… read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
having trouble in harveys furnishings over broken sofa frame
having trouble in harveys furnishings over broken sofa frame they have put in a report saying its down to wear and tear and me being above average build(im 5ft 7 and 11stone 3)is there anything i can … read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
I wonder if you can help please.. I purchased a sofa from DFS
I wonder if you can help please.. I purchased a sofa from DFS 5 months ago and have had numerous issues with it. Although being overly careful, the leather sofa coating has scuffed and scratched down … read more
UK
UK
Legal Adviser
Vocational, Technical or Trade Scho
1,760 satisfied customers
15 months ago I purchased a leather settee from DFS. My purchase
15 months ago I purchased a leather settee from DFS. My purchase was based upon sitting on the same sofa in 2 different DFS stores. My requirement was a soft leather settee and the product in the shop… read more
Thomas Judge
Thomas Judge
9,963 satisfied customers
Bought a three piece suite from Harveys last June, reported
Bought a three piece suite from Harveys last June, reported it faulty in August. I have had three visits from Homeserve, a wrong colour replacement chair. I am still waiting for a full replacement, sh… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
dfs . we bought 2 seater and two chairs, only had them 7 weeks
dfs . we bought 2 seater and two chairs, only had them 7 weeks and have had them repaired twice. They have taken chair to re do and we have meeting in the store on thursday. Manager is very patronisin… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
DFS will not give me a refund on a faulty sofa that i have
DFS will not give me a refund on a faulty sofa that i have had for 1 month, they only offer to exchange it. what can i do?… read more
Jo C.
Jo C.
Barrister
Master's Degree
33,317 satisfied customers
We purchased two leather sofas from a very reputable shop in
We purchased two leather sofas from a very reputable shop in our town. It is made in Belguim. After 3 months we asked for someone to come and see it as we are very disappointed, it is not so much the … read more
F E Smith
F E Smith
Bachelor's Degree
7,817 satisfied customers

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Ben Jones

Ben Jones

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Clare

Clare

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family solictor with 25 years experience

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Thomas

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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